INFRINGEMENT OF INTELLECTUAL PROPERTY
Although I did not violate intellectual property, Amazon deactivated my account for 4 days by considering the word I wrote as the fragrance type of my product as trademark infringement. It still has not responded to my defense text. My trade has stopped. I opened a case for a solution. Still no solution. I am victimized. What should I do to speed up the conclusion of my case?
INFRINGEMENT OF INTELLECTUAL PROPERTY
Although I did not violate intellectual property, Amazon deactivated my account for 4 days by considering the word I wrote as the fragrance type of my product as trademark infringement. It still has not responded to my defense text. My trade has stopped. I opened a case for a solution. Still no solution. I am victimized. What should I do to speed up the conclusion of my case?
7 replies
Seller_rI7BZIczK8iAC
Can you tell us what is that word?
Seller_UMQvWNwKmhyTr
Are any Amazon representatives going to respond to this?
Dougal_Amazon
Hello @Seller_UMQvWNwKmhyTr,
My name is Dougal from the Community Manager Team and I would be happy to take a look into your issue, but I do not some more information in order to provide proper guidance as applicable.
Can you provide the case ID you mentioned here and I will take a look?
In the Interim, please review the following help pages that may help shed some light on what is going on:
Happy to assist wherever I am able.
Best, Dougal
