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Gift Options allows buyers to indicate an order is a gift. By default, when buyers indicate that an order is a gift, the product prices will not appear on the packing slip. However, customers can elect to include prices. The buyer's choices will be reflected on the packing slip available in the Manage Orders page. If you create your own packing slips, you will need to manage the messaging and product price display.

By default, neither gift messaging nor gift-wrap options are enabled. To allow your customers to access your gift-wrap and gift messaging options, you must enable Gift Options in your seller account and add fields to your inventory file to indicate whether gift-wrap, gift messaging or both are available for each product in your inventory.

Note: Gift Options and Gift Wrapping are only available to those that have a professional selling plan.

Gift messaging

The Gift Messaging option is free to both you and the buyer. When you enable Gift Messaging for a product, you offer buyers the ability to create one gift message for each item in the order. Messages appear on the packing slip produced using Manage Orders.

For the gift message, you can use the system defaults or you can configure your gift messaging as follows:

• Maximum gift message length: The maximum number of characters in a gift message. You can set the limit from 1 to 255 characters. The default is 255.
• Maximum lines in gift message: The number of lines in a gift message. You can set the limit from 1 to 10 lines. The default is 10.
• Help text: You can write a message that the buyer sees on your Gift Services help page. When selecting gift services, customers can click on Learn More to read this message about your gift messaging service. You can use up to 1,000 characters in this message.

Gift-wrap

You may offer up to four different Gift Wrap options. You are not able to specify which gift wrap options are eligible for which products. All gift wrap options are available for every product you specify as eligible for gift wrap.

For each gift wrap option, you can provide the following information:

• Gift wrap name: The name the buyer sees for a specific gift wrap option. Each gift wrap option must have a description. The limit is 50 characters.
• Gift wrap identifier: The name you see for a specific gift wrap option in the order reports. It may or may not match the name the buyer sees. The limit is 40 characters.
• Gift wrap charge: The price you charge the buyer to gift-wrap an item. If the order is tax-enabled, tax will be charged against this amount. If you want to offer free gift wrapping, set the price to 0.
• Gift wrap image: The image buyers see when making their gift wrap selection. If you do not provide an image, a placeholder image appears. Images must be a minimum of 71 x 71 pixels, in either a .gif or .jpg format.

You can find more information on the following help page: Manage Gift Options