Fake buyer issues
hello,
As a beginner in amazon seller we faced a lot of struggle to maintain our sales i will be fine but now last we facing problems in buyer they are cancelling product with out any reason in cash on delivery time. 3 or More times The same issue faced from buyer and they are returned product are materially different and empty boxes so I kindly request to take an attension against this and I hope u will take a good decision because we need to grow up our sales
Thank you
Fake buyer issues
hello,
As a beginner in amazon seller we faced a lot of struggle to maintain our sales i will be fine but now last we facing problems in buyer they are cancelling product with out any reason in cash on delivery time. 3 or More times The same issue faced from buyer and they are returned product are materially different and empty boxes so I kindly request to take an attension against this and I hope u will take a good decision because we need to grow up our sales
Thank you
3 replies
Seller_uXHeQ5XxCrOlu
thankyou soo much amazon we are working together since long time what can i do these Froud type customer or you any better solution please give it me thanks again to promote my problem.
Seller_4eDuiYwBpvWmW
"There’s no growth on Amazon. There are fake buyers inside Amazon who repeatedly place orders and cancel them without any reason, and you’ll even receive fraudulent returns. If you want to grow, look for another platform. If you're thinking of growing on Amazon, your pockets will be emptied and you’ll end up on the streets. I'm not joking — this has actually happened to me. I have generated many cases, filed claims, and reported fake buyers — but there’s no response. Amazon is useless. Don’t sell on Amazon, it’s a complete loss."
Larry_Amazon
Hi @Seller_axrLxMkrJUNH7,
Thank you for sharing your concerns about COD (Cash on Delivery) order cancellations and fraudulent returns. We take these issues seriously as they affect seller performance and business growth. Here are some steps you can take:
Document all cases of empty box returns or materially different items with:
Order IDs
Photos of returned items
Shipping weights comparison
Any other relevant evidence
File A-to-z Guarantee claims for fraudulent returns through Seller Central
Consider these preventive measures:
Add product photos with unique identifiers
Use tamper-evident packaging
Document item condition before shipping
Maintain detailed shipping weight records
You may want to:
Temporarily limit COD payment options
Be more selective with COD eligible locations
Review buyer profiles before accepting COD orders
Please report suspicious buyer behavior through Seller Central. Our teams will investigate such cases to protect genuine sellers like you.
Thank you for your post. I hope my response is beneficial towards your business.
Best regards,
Larry
