Listing a new item, no weight field?
I have been listing some new items since yesterday. But I no longer see a field for product weight anywhere. There are package dimension fields but no weight field. So, Amazon's software is calculating shipping based on a weight of zero and just charging the per unit fee to customers which is of course wrong.
Where is the weight field?
Listing a new item, no weight field?
I have been listing some new items since yesterday. But I no longer see a field for product weight anywhere. There are package dimension fields but no weight field. So, Amazon's software is calculating shipping based on a weight of zero and just charging the per unit fee to customers which is of course wrong.
Where is the weight field?
1 reply
Blake_Amazon
Hey @Seller_6nOhE4cHNHnq1, the Fulfill Orders category of the Forums may be better equipped to assist with your FBA fee calculation, but are you seeing that there is no weight attribute in the appropriate inventory file? Not sure if you were trying to add the products in browser or via file upload.
-Blake
