The ridiculous potential pricing error
I intentionally lowered the price to so low that is below our cost. And there is no reference price point for that item! It is still shown as Listings deactivated due to potential pricing error.
The customer support should be fired. After I showed the screnshots showing there is no reference price for those listings, they told me to "adjust your listing price according to Reference Price."
The ridiculous potential pricing error
I intentionally lowered the price to so low that is below our cost. And there is no reference price point for that item! It is still shown as Listings deactivated due to potential pricing error.
The customer support should be fired. After I showed the screnshots showing there is no reference price for those listings, they told me to "adjust your listing price according to Reference Price."
1 reply
Cooper_Amazon
Good Evening @Seller_pcBDNvZclUIhX,
I wanted to check in with you regarding your ASINs that you mentioned were deactivated due to pricing. I see that 2 out of the 3 ASINs you mentioned on your latest cases are now active and one of them in inactive due to, "The main image is missing. Please submit a compliant image to lift the suppression. Also refer to Product image requirements."
Did you still require assistance regarding the potential pricing error or has the issue been resolved? Looking forward to hearing an update from you soon. Have a wonderful rest of the week.
Sincerely, Cooper_Amazon