Issue with FBA Registration Flow – GST Upload Not Reflecting
Hi,
I’m trying to complete the FBA registration for one of the states using this link:
https://sellercentral.amazon.in/fc/reg/dashboard/fba
I already have the valid GST certificate, but every time I upload it, the system shows “process completed,” yet the status remains stuck at “FCs not registered yet” — even though the addresses have been added correctly.
The entire flow seems broken. It accepts any uploaded document (even invalid ones), shows as “processed,” but no actual progress is made. I’ve tried uploading the GST certificate multiple times without success.
Issue with FBA Registration Flow – GST Upload Not Reflecting
Hi,
I’m trying to complete the FBA registration for one of the states using this link:
https://sellercentral.amazon.in/fc/reg/dashboard/fba
I already have the valid GST certificate, but every time I upload it, the system shows “process completed,” yet the status remains stuck at “FCs not registered yet” — even though the addresses have been added correctly.
The entire flow seems broken. It accepts any uploaded document (even invalid ones), shows as “processed,” but no actual progress is made. I’ve tried uploading the GST certificate multiple times without success.
1 reply
Sunnie_Amazon
Hello, @Seller_tHl9HLSj71IA7,
This is Sunnie, from Amazon, and I'm sorry to hear about the trouble you're facing. It's definitely not the experience we aim for. To help you get this sorted:
- Let's start by clearing cookies, cache, and your browsing history.
- After that, restart your browser and computer. If possible, try using a different computer to see if the issue persists.
- Take a peek at our list of Supported browsers and operating systems to ensure compatibility with Seller Central.
If these steps don't resolve the issue, please create a case with our Selling Partner Support team (here). Here's what we'll need from you to assist further:
- The problem described in detail, including the exact text of any error messages and whether those messages appear in the browser window or in a separate pop-up window
- The page URL where the error occurred
- If applicable, the exact text or data you entered into a form that triggered the error
- Your browser type and version (such as Internet Explorer 8 or Mozilla Firefox 3.5.9)
- The operating system you are using (such as Windows 7 or Mac OS X)
- The complete URL that appears in your browser's address field
- A screenshot of the error message, if available
Your cooperation is greatly appreciated. If you don't get the help you need, please come back to share your Case ID with me, and I will gladly look into it.
Regards,
Sunnie
