Payment not received yet
I did not receive my last payment, the Amazon customer service said that the payment had been completed, the receiving bank said that it had not been received, and the payment could not be traced through the tracking code improved by Amazon. Does anyone have such a problem like me?
Payment not received yet
I did not receive my last payment, the Amazon customer service said that the payment had been completed, the receiving bank said that it had not been received, and the payment could not be traced through the tracking code improved by Amazon. Does anyone have such a problem like me?
6 replies
Steve_Amazon
Hi @Seller_Fq1WLHr8dW1o4,
Steve from Amazon here, I am sorry to hear that you are experiencing issues with payments. Can you please provide me with the latest case IDs you have created to Seller Support for this issue? I would like to review this situation and see if I can help here.
Thanks,
Steve
Seller_HgmldG6B5DL9u
I haven't received one single payment since APRIL!!!! I have numerous cases open for this and keep being told that they are sorry for the inconvenience and they are working on it. It's now over 4 months and my product keeps selling, but I haven't received one single payment for it. I'm at my wits end with dealing with support and getting the same emails. The last case now says "transffered" status and that was from last week and still no word on this matter.
Seller_buBjKAygyId7V
I have not yet received any payment since end of May and it kept showing it will be transferred with $0 balance. Not sure what’s going on, contacted amazon support and was told will contact me by email. Hopefully gets this resolved soon