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Seller_raHZbxvpfgJs3

Refused return?

So as a seller I'm entirely confused as to why, as a customer I was completely refused a refund last week when the product was faulty.. Is this a new thing? I bought a pre workout powder, it was clumped up like it had been exposed to moisture in the air, totally unusable. Now being a seller I wouldn't refund unless the product was entirely unusable. I was shocked when I attempted to return the day after receiving the item only to be told this item is not eligible for refund.

Are there products which can not be refunded?

is this new?

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6 replies
Tags:FBA, Fulfilment
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Seller_raHZbxvpfgJs3

Refused return?

So as a seller I'm entirely confused as to why, as a customer I was completely refused a refund last week when the product was faulty.. Is this a new thing? I bought a pre workout powder, it was clumped up like it had been exposed to moisture in the air, totally unusable. Now being a seller I wouldn't refund unless the product was entirely unusable. I was shocked when I attempted to return the day after receiving the item only to be told this item is not eligible for refund.

Are there products which can not be refunded?

is this new?

Tags:FBA, Fulfilment
00
42 views
6 replies
Reply
6 replies
user profile
Seller_mS10UjVYuuGor

As a buyer you're experiencing a side to Amazon that many sellers don't believe exists. A resistance to immediate refunds.

As a consumer you should press your case and you will win with some perseverance and you might even find the seller on the forums complaining.

There are two sides to Amazon.

30
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Seller_RlZVPg3d6ZUGP

Did you use the right return reason? grocery items are all non refundable

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Seller_raHZbxvpfgJs3

Refused return?

So as a seller I'm entirely confused as to why, as a customer I was completely refused a refund last week when the product was faulty.. Is this a new thing? I bought a pre workout powder, it was clumped up like it had been exposed to moisture in the air, totally unusable. Now being a seller I wouldn't refund unless the product was entirely unusable. I was shocked when I attempted to return the day after receiving the item only to be told this item is not eligible for refund.

Are there products which can not be refunded?

is this new?

42 views
6 replies
Tags:FBA, Fulfilment
00
Reply
user profile
Seller_raHZbxvpfgJs3

Refused return?

So as a seller I'm entirely confused as to why, as a customer I was completely refused a refund last week when the product was faulty.. Is this a new thing? I bought a pre workout powder, it was clumped up like it had been exposed to moisture in the air, totally unusable. Now being a seller I wouldn't refund unless the product was entirely unusable. I was shocked when I attempted to return the day after receiving the item only to be told this item is not eligible for refund.

Are there products which can not be refunded?

is this new?

Tags:FBA, Fulfilment
00
42 views
6 replies
Reply
user profile

Refused return?

by Seller_raHZbxvpfgJs3

So as a seller I'm entirely confused as to why, as a customer I was completely refused a refund last week when the product was faulty.. Is this a new thing? I bought a pre workout powder, it was clumped up like it had been exposed to moisture in the air, totally unusable. Now being a seller I wouldn't refund unless the product was entirely unusable. I was shocked when I attempted to return the day after receiving the item only to be told this item is not eligible for refund.

Are there products which can not be refunded?

is this new?

Tags:FBA, Fulfilment
00
42 views
6 replies
Reply
6 replies
6 replies
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Seller_mS10UjVYuuGor

As a buyer you're experiencing a side to Amazon that many sellers don't believe exists. A resistance to immediate refunds.

As a consumer you should press your case and you will win with some perseverance and you might even find the seller on the forums complaining.

There are two sides to Amazon.

30
user profile
Seller_RlZVPg3d6ZUGP

Did you use the right return reason? grocery items are all non refundable

00
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user profile
Seller_mS10UjVYuuGor

As a buyer you're experiencing a side to Amazon that many sellers don't believe exists. A resistance to immediate refunds.

As a consumer you should press your case and you will win with some perseverance and you might even find the seller on the forums complaining.

There are two sides to Amazon.

30
user profile
Seller_mS10UjVYuuGor

As a buyer you're experiencing a side to Amazon that many sellers don't believe exists. A resistance to immediate refunds.

As a consumer you should press your case and you will win with some perseverance and you might even find the seller on the forums complaining.

There are two sides to Amazon.

30
Reply
user profile
Seller_RlZVPg3d6ZUGP

Did you use the right return reason? grocery items are all non refundable

00
user profile
Seller_RlZVPg3d6ZUGP

Did you use the right return reason? grocery items are all non refundable

00
Reply
Follow this discussion to be notified about new activity