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Seller_DTSBbIPLGp4RN

ACCOUNT STUCK IN STAGING

I have spent the whole day trying to get a answer from Seller Support. After multiple attempts I am still left with an inactive account. I have provided additional documents for verification. I have even received an email stating my verification is complete and can sell on the platform. I was told last week that it would take three days for my account to turn ACTIVE. Still inactive after 5 additional days. I was told today that my vacation status was on when it was clearly off on my screen. I have reached out to seller health and they have all said my acct is still in staging and Seller Support needs to provide me with a link since no one has given me a new one and its impossible to reverify without it. Seller Support has given me the run around every time and can't get a clear answer from anyone. They just tell me to wait a couple hours or some reps days and close my case. This is beyond frustrating since I have inventory in storage. I'm approaching a month on the platform and not sure if its all worth it. Any help would be appreciated!

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Seller_DTSBbIPLGp4RN

ACCOUNT STUCK IN STAGING

I have spent the whole day trying to get a answer from Seller Support. After multiple attempts I am still left with an inactive account. I have provided additional documents for verification. I have even received an email stating my verification is complete and can sell on the platform. I was told last week that it would take three days for my account to turn ACTIVE. Still inactive after 5 additional days. I was told today that my vacation status was on when it was clearly off on my screen. I have reached out to seller health and they have all said my acct is still in staging and Seller Support needs to provide me with a link since no one has given me a new one and its impossible to reverify without it. Seller Support has given me the run around every time and can't get a clear answer from anyone. They just tell me to wait a couple hours or some reps days and close my case. This is beyond frustrating since I have inventory in storage. I'm approaching a month on the platform and not sure if its all worth it. Any help would be appreciated!

Tags:Registration
00
26 views
7 replies
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7 replies
user profile
Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Thank you for reaching out. My apologies on the frustration this is causing. I would like to assist, have you opened a seller support case yet? If so, kindly share that in this thread. I would like to investigate the situation and get it escalated for resolve.

Please advise.

Cheers,

Micah

20
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Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Hope all is well. Since your issue has been resolved, I will go ahead and close this thread out. Please feel free to open new discussions in Forums with nay further questions.

Cheers,

Micah

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Seller_DTSBbIPLGp4RN

ACCOUNT STUCK IN STAGING

I have spent the whole day trying to get a answer from Seller Support. After multiple attempts I am still left with an inactive account. I have provided additional documents for verification. I have even received an email stating my verification is complete and can sell on the platform. I was told last week that it would take three days for my account to turn ACTIVE. Still inactive after 5 additional days. I was told today that my vacation status was on when it was clearly off on my screen. I have reached out to seller health and they have all said my acct is still in staging and Seller Support needs to provide me with a link since no one has given me a new one and its impossible to reverify without it. Seller Support has given me the run around every time and can't get a clear answer from anyone. They just tell me to wait a couple hours or some reps days and close my case. This is beyond frustrating since I have inventory in storage. I'm approaching a month on the platform and not sure if its all worth it. Any help would be appreciated!

26 views
7 replies
Tags:Registration
00
Reply
user profile
Seller_DTSBbIPLGp4RN

ACCOUNT STUCK IN STAGING

I have spent the whole day trying to get a answer from Seller Support. After multiple attempts I am still left with an inactive account. I have provided additional documents for verification. I have even received an email stating my verification is complete and can sell on the platform. I was told last week that it would take three days for my account to turn ACTIVE. Still inactive after 5 additional days. I was told today that my vacation status was on when it was clearly off on my screen. I have reached out to seller health and they have all said my acct is still in staging and Seller Support needs to provide me with a link since no one has given me a new one and its impossible to reverify without it. Seller Support has given me the run around every time and can't get a clear answer from anyone. They just tell me to wait a couple hours or some reps days and close my case. This is beyond frustrating since I have inventory in storage. I'm approaching a month on the platform and not sure if its all worth it. Any help would be appreciated!

Tags:Registration
00
26 views
7 replies
Reply
user profile

ACCOUNT STUCK IN STAGING

by Seller_DTSBbIPLGp4RN

I have spent the whole day trying to get a answer from Seller Support. After multiple attempts I am still left with an inactive account. I have provided additional documents for verification. I have even received an email stating my verification is complete and can sell on the platform. I was told last week that it would take three days for my account to turn ACTIVE. Still inactive after 5 additional days. I was told today that my vacation status was on when it was clearly off on my screen. I have reached out to seller health and they have all said my acct is still in staging and Seller Support needs to provide me with a link since no one has given me a new one and its impossible to reverify without it. Seller Support has given me the run around every time and can't get a clear answer from anyone. They just tell me to wait a couple hours or some reps days and close my case. This is beyond frustrating since I have inventory in storage. I'm approaching a month on the platform and not sure if its all worth it. Any help would be appreciated!

Tags:Registration
00
26 views
7 replies
Reply
7 replies
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Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Thank you for reaching out. My apologies on the frustration this is causing. I would like to assist, have you opened a seller support case yet? If so, kindly share that in this thread. I would like to investigate the situation and get it escalated for resolve.

Please advise.

Cheers,

Micah

20
user profile
Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Hope all is well. Since your issue has been resolved, I will go ahead and close this thread out. Please feel free to open new discussions in Forums with nay further questions.

Cheers,

Micah

00
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user profile
Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Thank you for reaching out. My apologies on the frustration this is causing. I would like to assist, have you opened a seller support case yet? If so, kindly share that in this thread. I would like to investigate the situation and get it escalated for resolve.

Please advise.

Cheers,

Micah

20
user profile
Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Thank you for reaching out. My apologies on the frustration this is causing. I would like to assist, have you opened a seller support case yet? If so, kindly share that in this thread. I would like to investigate the situation and get it escalated for resolve.

Please advise.

Cheers,

Micah

20
Reply
user profile
Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Hope all is well. Since your issue has been resolved, I will go ahead and close this thread out. Please feel free to open new discussions in Forums with nay further questions.

Cheers,

Micah

00
user profile
Micah_Amazon

Hello @Seller_DTSBbIPLGp4RN,

Hope all is well. Since your issue has been resolved, I will go ahead and close this thread out. Please feel free to open new discussions in Forums with nay further questions.

Cheers,

Micah

00
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