Same OTP Generating for return shipments after last transaction closed
1 : Returns Issue
Daily Morning Hub team are scanning out on road for return shipments with ’ x’ count and sending to us with pick up Associate, as per the process we are providing return OTP to him after recieving it. But here the station team are frauding us by adding our return shipments additionally evening or by late noght 10pm and then updating delivered scan without returning to us.
Same Otp is generating with out on road message even after closing the last transaction.
- Forward Pick Ups
Few of the shipments we are receiving returns with wrong product by stating that customer received different product with correct label. We checked and came to know regarding this issue that hub team are frauding by labeling to different seller products which are with them at station, May be they are stoleing/misplacing the products.
Reason : The wrong product return shipments receiving to us back which are purely belongs to other sellers picked up by same hub only. How they are getting forward label of sellers in their system which is big cheating and getting huge loss to seller.
Can we have any option to close all this issues or go with the legal action or file compalint in police station.
Same OTP Generating for return shipments after last transaction closed
1 : Returns Issue
Daily Morning Hub team are scanning out on road for return shipments with ’ x’ count and sending to us with pick up Associate, as per the process we are providing return OTP to him after recieving it. But here the station team are frauding us by adding our return shipments additionally evening or by late noght 10pm and then updating delivered scan without returning to us.
Same Otp is generating with out on road message even after closing the last transaction.
- Forward Pick Ups
Few of the shipments we are receiving returns with wrong product by stating that customer received different product with correct label. We checked and came to know regarding this issue that hub team are frauding by labeling to different seller products which are with them at station, May be they are stoleing/misplacing the products.
Reason : The wrong product return shipments receiving to us back which are purely belongs to other sellers picked up by same hub only. How they are getting forward label of sellers in their system which is big cheating and getting huge loss to seller.
Can we have any option to close all this issues or go with the legal action or file compalint in police station.
