violation of Amazon's policy
Hello everyone, I have a question, I went through a video conference due to a violation of Amazon's policy, I provided documents, they told me the answer within 5 days, 3 weeks have passed, and every time I ask they say that there is no answer yet. How long can this last? there are a lot of goods and do you need to look for a lawyer to open an account?
violation of Amazon's policy
Hello everyone, I have a question, I went through a video conference due to a violation of Amazon's policy, I provided documents, they told me the answer within 5 days, 3 weeks have passed, and every time I ask they say that there is no answer yet. How long can this last? there are a lot of goods and do you need to look for a lawyer to open an account?
2 replies
CR_Amazon
Hello there @Seller_C4FLv7g0UNBEo
The review can take some days, but I will see if I can see anything further on my end.
Have you reached out and opened a case with Seller Support on this yet? If not, I'd recommend that as the next best step here so they can provide you with some appropriate guidance based on what they can see on their end.
Please allow me some time to see if I can see anything further from my side.
CR_Amazon
CR_Amazon
@Seller_C4FLv7g0UNBEo
Hello there, I did see that within case #15499637981 that as of yesterday that they are still reviewing the additional documents that were submitted and that you will receive a notification once the evaluation is complete.
There is no way to expedite this process so please continue to monitor your performance notifications for updates here.
Thank you for your patience while the team reviews.
CR_Amazon
