Qualification Required for Stranded Inventory Issues
There seems to be a few cases being reported here of ASIN being stranded due to "Qualification Required" issues. I've recently encountered this problem as well despite having sold the item in question for well over a year with positive reviews.
Not only that but I am the rights owner, brand owner, AND manufacture of the product yet have not been contacted by Amazon as to what exactly the issue is with my product or how to fix it.
To make matters worse, when I try to request approval for the item it leads me to a Page Not Found error!
I am not alone, as a search of these forums shows other uses with the same problem, all in a recent time frame.
So what is the problem, Amazon? I've reached out to support but I'm just getting the runaround, and time is running out for my inventory.
Case 14167323561
Qualification Required for Stranded Inventory Issues
There seems to be a few cases being reported here of ASIN being stranded due to "Qualification Required" issues. I've recently encountered this problem as well despite having sold the item in question for well over a year with positive reviews.
Not only that but I am the rights owner, brand owner, AND manufacture of the product yet have not been contacted by Amazon as to what exactly the issue is with my product or how to fix it.
To make matters worse, when I try to request approval for the item it leads me to a Page Not Found error!
I am not alone, as a search of these forums shows other uses with the same problem, all in a recent time frame.
So what is the problem, Amazon? I've reached out to support but I'm just getting the runaround, and time is running out for my inventory.
Case 14167323561
3 replies
Seller_H2l0PM1JBdp8n
Hello, I have the same problem. Amazon started asking for approval for the product that I sold as FBA on Amazon and that everyone else sold, and it inactivated my list. 45 of my FBA products became inactive and were stuck in the warehouse.
Dominic_Amazon
Hi @Seller_QFMgC2pAoXEQZ,
Dominic from Amazon here, happy to help! I took a look at your case and it looks like this is not related entirely to the brand. It seems you need approval to list Games products. If you search for your ASIN in the add a product tool you will see you can apply to sell. Once you complete that application the inventory should move out of the stranded category.
Best,
Dominic
