Video Call Verification Completed
I completed my verification video call with Amazon yesterday. The video call seemed to go well and the lady said I should hear back soon. I have read many situations where people got reactivated immediately after. What is the normal time frame for hearing back? Or would amazon just reactivate my account if their findings were good?
Video Call Verification Completed
I completed my verification video call with Amazon yesterday. The video call seemed to go well and the lady said I should hear back soon. I have read many situations where people got reactivated immediately after. What is the normal time frame for hearing back? Or would amazon just reactivate my account if their findings were good?
2 replies
Atlas_Amazon
Hello @Seller_MLfLrzqtmOCna
Thank you for the information provided regarding the video verification. The response from our team can take some time for additional action to be taken. If everything is normal and there are no additional details needed from you, our team will reactivate the account.
If there are additional documents or information, they will send a performance notification or case log response with the request for more information. Please allow some additional time for our team to finish looking over your information.
If you do have updates regarding your situation, continue to refer here for support.
Best,
Atlas
Seller_W8zW4X13SQyoz
have you been able to resolve your video verification. I am sure in the same dilemma, it has been three days now for me.
