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Seller_BEZjSVfwp40bW

Severe delay in amazon ship by dates affecting customer experience

dear sellers, in the month of May 2025, the amazon easyship ship by dates have been erratic. we ship exclusively using amazon easyship. we are a business that has put the default handling time for orders as 0 days (to enable same day shipping).

previously, when an order gets punched, after 1.30 pm on a day 'D', the ship by date will be 'D+1' day. for orders that are punched on the day 'D' before 1.30 pm, the ship by date will be 'D' itself.

this has not been the case this month. can other sellers let me know whether this is the case with them as well? has amazon acknowledged this issue and are they working towards a resolution? seller support has not been helpful as they throw around terms like "easyship is a highway, the ship by dates depend on a lot of factors like the traffic on the highway" etc etc.

for the mods in this forum, here is the case ID i have raised with seller support 11162072572

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5 replies
Tags:Seller fulfilled, Shipping
30
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user profile
Seller_BEZjSVfwp40bW

Severe delay in amazon ship by dates affecting customer experience

dear sellers, in the month of May 2025, the amazon easyship ship by dates have been erratic. we ship exclusively using amazon easyship. we are a business that has put the default handling time for orders as 0 days (to enable same day shipping).

previously, when an order gets punched, after 1.30 pm on a day 'D', the ship by date will be 'D+1' day. for orders that are punched on the day 'D' before 1.30 pm, the ship by date will be 'D' itself.

this has not been the case this month. can other sellers let me know whether this is the case with them as well? has amazon acknowledged this issue and are they working towards a resolution? seller support has not been helpful as they throw around terms like "easyship is a highway, the ship by dates depend on a lot of factors like the traffic on the highway" etc etc.

for the mods in this forum, here is the case ID i have raised with seller support 11162072572

Tags:Seller fulfilled, Shipping
30
44 views
5 replies
Reply
5 replies
user profile
Seller_M64Ihrj9T8gNz

sir even we login to our seller central account and selected the date and time of pick up the pick up agent turned in next day only. that is the reason i scheduled and packed next day

10
user profile
Seller_A7SlFxg8B30Pf

sir we have packed shipment but not picked by the courier boy on time

order no. 404-8767912-9631559

pls check and delete the message of deactivation

thanks

dinesh

9914908213

00
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user profile
Seller_BEZjSVfwp40bW

Severe delay in amazon ship by dates affecting customer experience

dear sellers, in the month of May 2025, the amazon easyship ship by dates have been erratic. we ship exclusively using amazon easyship. we are a business that has put the default handling time for orders as 0 days (to enable same day shipping).

previously, when an order gets punched, after 1.30 pm on a day 'D', the ship by date will be 'D+1' day. for orders that are punched on the day 'D' before 1.30 pm, the ship by date will be 'D' itself.

this has not been the case this month. can other sellers let me know whether this is the case with them as well? has amazon acknowledged this issue and are they working towards a resolution? seller support has not been helpful as they throw around terms like "easyship is a highway, the ship by dates depend on a lot of factors like the traffic on the highway" etc etc.

for the mods in this forum, here is the case ID i have raised with seller support 11162072572

44 views
5 replies
Tags:Seller fulfilled, Shipping
30
Reply
user profile
Seller_BEZjSVfwp40bW

Severe delay in amazon ship by dates affecting customer experience

dear sellers, in the month of May 2025, the amazon easyship ship by dates have been erratic. we ship exclusively using amazon easyship. we are a business that has put the default handling time for orders as 0 days (to enable same day shipping).

previously, when an order gets punched, after 1.30 pm on a day 'D', the ship by date will be 'D+1' day. for orders that are punched on the day 'D' before 1.30 pm, the ship by date will be 'D' itself.

this has not been the case this month. can other sellers let me know whether this is the case with them as well? has amazon acknowledged this issue and are they working towards a resolution? seller support has not been helpful as they throw around terms like "easyship is a highway, the ship by dates depend on a lot of factors like the traffic on the highway" etc etc.

for the mods in this forum, here is the case ID i have raised with seller support 11162072572

Tags:Seller fulfilled, Shipping
30
44 views
5 replies
Reply
user profile

Severe delay in amazon ship by dates affecting customer experience

by Seller_BEZjSVfwp40bW

dear sellers, in the month of May 2025, the amazon easyship ship by dates have been erratic. we ship exclusively using amazon easyship. we are a business that has put the default handling time for orders as 0 days (to enable same day shipping).

previously, when an order gets punched, after 1.30 pm on a day 'D', the ship by date will be 'D+1' day. for orders that are punched on the day 'D' before 1.30 pm, the ship by date will be 'D' itself.

this has not been the case this month. can other sellers let me know whether this is the case with them as well? has amazon acknowledged this issue and are they working towards a resolution? seller support has not been helpful as they throw around terms like "easyship is a highway, the ship by dates depend on a lot of factors like the traffic on the highway" etc etc.

for the mods in this forum, here is the case ID i have raised with seller support 11162072572

Tags:Seller fulfilled, Shipping
30
44 views
5 replies
Reply
5 replies
5 replies
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Seller_M64Ihrj9T8gNz

sir even we login to our seller central account and selected the date and time of pick up the pick up agent turned in next day only. that is the reason i scheduled and packed next day

10
user profile
Seller_A7SlFxg8B30Pf

sir we have packed shipment but not picked by the courier boy on time

order no. 404-8767912-9631559

pls check and delete the message of deactivation

thanks

dinesh

9914908213

00
Follow this discussion to be notified about new activity
user profile
Seller_M64Ihrj9T8gNz

sir even we login to our seller central account and selected the date and time of pick up the pick up agent turned in next day only. that is the reason i scheduled and packed next day

10
user profile
Seller_M64Ihrj9T8gNz

sir even we login to our seller central account and selected the date and time of pick up the pick up agent turned in next day only. that is the reason i scheduled and packed next day

10
Reply
user profile
Seller_A7SlFxg8B30Pf

sir we have packed shipment but not picked by the courier boy on time

order no. 404-8767912-9631559

pls check and delete the message of deactivation

thanks

dinesh

9914908213

00
user profile
Seller_A7SlFxg8B30Pf

sir we have packed shipment but not picked by the courier boy on time

order no. 404-8767912-9631559

pls check and delete the message of deactivation

thanks

dinesh

9914908213

00
Reply
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