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Seller_IUR0b7DT5CxLu

Not able to open Ad Campaign Manager on the Amazon Selling Page

Hello,

I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page and my ad is already running. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.

Could you please assist me in resolving this?

Thank you for your help.

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Tags:Advertising
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Seller_IUR0b7DT5CxLu

Not able to open Ad Campaign Manager on the Amazon Selling Page

Hello,

I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page and my ad is already running. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.

Could you please assist me in resolving this?

Thank you for your help.

Tags:Advertising
00
8 views
1 reply
Reply
1 reply
user profile
Noor_Amazon_

Hi @Seller_IUR0b7DT5CxLu ,

Is the issue still persisting? Have you reported this to Seller Support?

If yes, please share the case ID so I can check further

Regards,

Noor

00
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Seller_IUR0b7DT5CxLu

Not able to open Ad Campaign Manager on the Amazon Selling Page

Hello,

I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page and my ad is already running. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.

Could you please assist me in resolving this?

Thank you for your help.

8 views
1 reply
Tags:Advertising
00
Reply
user profile
Seller_IUR0b7DT5CxLu

Not able to open Ad Campaign Manager on the Amazon Selling Page

Hello,

I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page and my ad is already running. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.

Could you please assist me in resolving this?

Thank you for your help.

Tags:Advertising
00
8 views
1 reply
Reply
user profile

Not able to open Ad Campaign Manager on the Amazon Selling Page

by Seller_IUR0b7DT5CxLu

Hello,

I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page and my ad is already running. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.

Could you please assist me in resolving this?

Thank you for your help.

Tags:Advertising
00
8 views
1 reply
Reply
1 reply
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user profile
Noor_Amazon_

Hi @Seller_IUR0b7DT5CxLu ,

Is the issue still persisting? Have you reported this to Seller Support?

If yes, please share the case ID so I can check further

Regards,

Noor

00
Follow this discussion to be notified about new activity
user profile
Noor_Amazon_

Hi @Seller_IUR0b7DT5CxLu ,

Is the issue still persisting? Have you reported this to Seller Support?

If yes, please share the case ID so I can check further

Regards,

Noor

00
user profile
Noor_Amazon_

Hi @Seller_IUR0b7DT5CxLu ,

Is the issue still persisting? Have you reported this to Seller Support?

If yes, please share the case ID so I can check further

Regards,

Noor

00
Reply
Follow this discussion to be notified about new activity