Inactive status on my product
I had listed my product and I used to get sales as well but the product is now under inactive status. On checking the matter, Amazon informed that I needed to provide some additional images with product ingredients and all and I did that. It is still inactive and is mentioned that I need to provide product details.
Can you please help me out here as I'm not getting the desired support from Amazon for this case even after seeking support and it's more than a month now I believe.
Inactive status on my product
I had listed my product and I used to get sales as well but the product is now under inactive status. On checking the matter, Amazon informed that I needed to provide some additional images with product ingredients and all and I did that. It is still inactive and is mentioned that I need to provide product details.
Can you please help me out here as I'm not getting the desired support from Amazon for this case even after seeking support and it's more than a month now I believe.
3 replies
Adam_Amazon_
Hello @Seller_ARs7Ew2zczKIr,
Can you share the case ID to take a look?
Adam
Seller_DGC9kU4aCyyZP
Please take photos of all sides of your product and share them in the case. Amazon will review it and re-activate your product.