Listing restricted for live plant or seed products (incorrectly flagged)
I have an ASIN restricted, and the only information I get repeatedly from Seller Support is:
To list live plant or seed products on our marketplace, sellers must be U.S. residents. Residency is determined through multiple factors, including but not limited to: • U.S. address • U.S. tax identification number • U.S. business registration • Permanent U.S. legal residency status
Details:
- It is a seed product, but not my first. I've been selling seeds on Amazon for years.
- I've completed the Seller Verification which proves I meet all the criteria above from Amazon.
- I've had this identical issue on a different ASIN that was finally resolved. I continued to send screenshots of my seller verification. That was case ID 18061372011 and it was resolved on 7/21 at 4:06 AM CDT.
- I am sending the same seller verification screenshot in the current case to try to reinstate the ASIN (case ID 18176042431), but not having any success. Currently 125 units are at Amazon already of this ASIN, but stuck in limbo as this restriction began after I sent in inventory. Can I have a moderator please look at our case?
Has anyone had any success in getting this live plant or seed restriction removed from incorrectly flagged ASINs?
Listing restricted for live plant or seed products (incorrectly flagged)
I have an ASIN restricted, and the only information I get repeatedly from Seller Support is:
To list live plant or seed products on our marketplace, sellers must be U.S. residents. Residency is determined through multiple factors, including but not limited to: • U.S. address • U.S. tax identification number • U.S. business registration • Permanent U.S. legal residency status
Details:
- It is a seed product, but not my first. I've been selling seeds on Amazon for years.
- I've completed the Seller Verification which proves I meet all the criteria above from Amazon.
- I've had this identical issue on a different ASIN that was finally resolved. I continued to send screenshots of my seller verification. That was case ID 18061372011 and it was resolved on 7/21 at 4:06 AM CDT.
- I am sending the same seller verification screenshot in the current case to try to reinstate the ASIN (case ID 18176042431), but not having any success. Currently 125 units are at Amazon already of this ASIN, but stuck in limbo as this restriction began after I sent in inventory. Can I have a moderator please look at our case?
Has anyone had any success in getting this live plant or seed restriction removed from incorrectly flagged ASINs?
2 replies
Manny_Amazon
Hello @Seller_0qJuJTW0JCtmB,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny
