Double charges on each statement
Amazon has been double-counting charges on every statement balance. Despite each statement balance being paid, it continues to be carried forward as the beginning balance on every statement. I've opened a case on this a few months and it was determined that I have in fact been getting overcharged on each statement and have confirmed that all charges are being paid by my credit card. The case was then transferred over 2 months ago and it was still not resolved. I would love to have this resolved since it's going on for too long and the amounts are adding up.
Double charges on each statement
Amazon has been double-counting charges on every statement balance. Despite each statement balance being paid, it continues to be carried forward as the beginning balance on every statement. I've opened a case on this a few months and it was determined that I have in fact been getting overcharged on each statement and have confirmed that all charges are being paid by my credit card. The case was then transferred over 2 months ago and it was still not resolved. I would love to have this resolved since it's going on for too long and the amounts are adding up.
9 replies
CR_Amazon
@Seller_wAY63tzwdofZP
Hello there, my name is CR and wanted to hop in here to see if I could help get you some further information here.
This is a common misconception of being double charged as the previous balance is shown as carried over and then offset by the charge. However, it sounds like you have a case opened with Seller Support that acknowledges you have been double-charged? Would you mind sharing that case below and I'll be happy to take a further look here.
I'll hang tight for your reply.
CR_Amazon
