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Seller_ol99igeQj7x98

Ongoing Issues with Amazon Freight LTL Pickup

Hello everyone,

We are experiencing repeated issues with Amazon Freight LTL. We had a scheduled pickup for three FBA shipments on Tuesday, August 27th, but the carrier never arrived. The pickup was rescheduled several times, but the shipments are still sitting in our warehouse. To make matters worse, we also have additional shipments from September 4th that haven't been picked up either.

We’ve tried contacting support, but so far, the pick ups have been only rescheduled. How we can expedite this process and get the pallets picked up?

Thank you!

102 views
4 replies
Fulfil Orders
Tags:FBA, Ship to FC, Shipping
10
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user profile
Seller_ol99igeQj7x98

Ongoing Issues with Amazon Freight LTL Pickup

Hello everyone,

We are experiencing repeated issues with Amazon Freight LTL. We had a scheduled pickup for three FBA shipments on Tuesday, August 27th, but the carrier never arrived. The pickup was rescheduled several times, but the shipments are still sitting in our warehouse. To make matters worse, we also have additional shipments from September 4th that haven't been picked up either.

We’ve tried contacting support, but so far, the pick ups have been only rescheduled. How we can expedite this process and get the pallets picked up?

Thank you!

Fulfil Orders
Tags:FBA, Ship to FC, Shipping
10
102 views
4 replies
Reply
4 replies
user profile
Seller_Qbd0RsfZFEZBY
In reply to: Seller_ol99igeQj7x98's post

user profile
Seller_ol99igeQj7x98
How we can expedite this process and get the pallets picked up?
View post

We use partnered carriers and never have an issue. Usually Triple-A Cooper or Central Transport where we are....

10
user profile
Jameson_Amazon
In reply to: Seller_ol99igeQj7x98's post

Hi @Seller_ol99igeQj7x98,

Thank you for reaching out about this and for your patience here! I truly apologize for the frustration this situation has caused.

Now, I'm just coming across this thread and wanted to check in with you, has there been any updates to your shipments since posting? If you're still encountering issues with your scheduled pickups, can you please send me your case IDs for this? I'd be happy to take a look into those correspondences to see how I can further assist!

Thanks again,

Jameson

10
user profile
Seller_1gSICfZynDifC
In reply to: Seller_ol99igeQj7x98's post

Did you get the link from support to fill out a missed carrier report? Did you request a liftgate manually? Many times there aren't as many lift gates available and cause delay

20
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user profile
Seller_ol99igeQj7x98

Ongoing Issues with Amazon Freight LTL Pickup

Hello everyone,

We are experiencing repeated issues with Amazon Freight LTL. We had a scheduled pickup for three FBA shipments on Tuesday, August 27th, but the carrier never arrived. The pickup was rescheduled several times, but the shipments are still sitting in our warehouse. To make matters worse, we also have additional shipments from September 4th that haven't been picked up either.

We’ve tried contacting support, but so far, the pick ups have been only rescheduled. How we can expedite this process and get the pallets picked up?

Thank you!

102 views
4 replies
Fulfil Orders
Tags:FBA, Ship to FC, Shipping
10
Reply
user profile
Seller_ol99igeQj7x98

Ongoing Issues with Amazon Freight LTL Pickup

Hello everyone,

We are experiencing repeated issues with Amazon Freight LTL. We had a scheduled pickup for three FBA shipments on Tuesday, August 27th, but the carrier never arrived. The pickup was rescheduled several times, but the shipments are still sitting in our warehouse. To make matters worse, we also have additional shipments from September 4th that haven't been picked up either.

We’ve tried contacting support, but so far, the pick ups have been only rescheduled. How we can expedite this process and get the pallets picked up?

Thank you!

Fulfil Orders
Tags:FBA, Ship to FC, Shipping
10
102 views
4 replies
Reply
user profile

Ongoing Issues with Amazon Freight LTL Pickup

by Seller_ol99igeQj7x98

Hello everyone,

We are experiencing repeated issues with Amazon Freight LTL. We had a scheduled pickup for three FBA shipments on Tuesday, August 27th, but the carrier never arrived. The pickup was rescheduled several times, but the shipments are still sitting in our warehouse. To make matters worse, we also have additional shipments from September 4th that haven't been picked up either.

We’ve tried contacting support, but so far, the pick ups have been only rescheduled. How we can expedite this process and get the pallets picked up?

Thank you!

Fulfil Orders
Tags:FBA, Ship to FC, Shipping
10
102 views
4 replies
Reply
4 replies
4 replies
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Seller_Qbd0RsfZFEZBY
In reply to: Seller_ol99igeQj7x98's post

user profile
Seller_ol99igeQj7x98
How we can expedite this process and get the pallets picked up?
View post

We use partnered carriers and never have an issue. Usually Triple-A Cooper or Central Transport where we are....

10
user profile
Jameson_Amazon
In reply to: Seller_ol99igeQj7x98's post

Hi @Seller_ol99igeQj7x98,

Thank you for reaching out about this and for your patience here! I truly apologize for the frustration this situation has caused.

Now, I'm just coming across this thread and wanted to check in with you, has there been any updates to your shipments since posting? If you're still encountering issues with your scheduled pickups, can you please send me your case IDs for this? I'd be happy to take a look into those correspondences to see how I can further assist!

Thanks again,

Jameson

10
user profile
Seller_1gSICfZynDifC
In reply to: Seller_ol99igeQj7x98's post

Did you get the link from support to fill out a missed carrier report? Did you request a liftgate manually? Many times there aren't as many lift gates available and cause delay

20
Follow this discussion to be notified about new activity
user profile
Seller_Qbd0RsfZFEZBY
In reply to: Seller_ol99igeQj7x98's post

user profile
Seller_ol99igeQj7x98
How we can expedite this process and get the pallets picked up?
View post

We use partnered carriers and never have an issue. Usually Triple-A Cooper or Central Transport where we are....

10
user profile
Seller_Qbd0RsfZFEZBY
In reply to: Seller_ol99igeQj7x98's post

user profile
Seller_ol99igeQj7x98
How we can expedite this process and get the pallets picked up?
View post

We use partnered carriers and never have an issue. Usually Triple-A Cooper or Central Transport where we are....

10
Reply
user profile
Jameson_Amazon
In reply to: Seller_ol99igeQj7x98's post

Hi @Seller_ol99igeQj7x98,

Thank you for reaching out about this and for your patience here! I truly apologize for the frustration this situation has caused.

Now, I'm just coming across this thread and wanted to check in with you, has there been any updates to your shipments since posting? If you're still encountering issues with your scheduled pickups, can you please send me your case IDs for this? I'd be happy to take a look into those correspondences to see how I can further assist!

Thanks again,

Jameson

10
user profile
Jameson_Amazon
In reply to: Seller_ol99igeQj7x98's post

Hi @Seller_ol99igeQj7x98,

Thank you for reaching out about this and for your patience here! I truly apologize for the frustration this situation has caused.

Now, I'm just coming across this thread and wanted to check in with you, has there been any updates to your shipments since posting? If you're still encountering issues with your scheduled pickups, can you please send me your case IDs for this? I'd be happy to take a look into those correspondences to see how I can further assist!

Thanks again,

Jameson

10
Reply
user profile
Seller_1gSICfZynDifC
In reply to: Seller_ol99igeQj7x98's post

Did you get the link from support to fill out a missed carrier report? Did you request a liftgate manually? Many times there aren't as many lift gates available and cause delay

20
user profile
Seller_1gSICfZynDifC
In reply to: Seller_ol99igeQj7x98's post

Did you get the link from support to fill out a missed carrier report? Did you request a liftgate manually? Many times there aren't as many lift gates available and cause delay

20
Reply
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