if order canceld between midway in self ship (india Post)
If we send a parcel through India Post and the customer cancels the order midway, then how will the parcel be returned to India Post midway?
if order canceld between midway in self ship (india Post)
If we send a parcel through India Post and the customer cancels the order midway, then how will the parcel be returned to India Post midway?
1 reply
Sakura_Amazon_
Hello @Shree_Sawara_Store,
Once you've shipped and confirmed the order, you cannot cancel it midway. Instead, you should:
- Inform the buyer via Buyer-Seller Messaging that the order is already in transit.
- Request the buyer to return the item upon receipt for a refund.
I recommend reviewing this help page for more detailed information on handling various cancellation scenarios:
Please let me know if you have any further questions.
Regards,
Sakura