FBA PRODUCT SIZE PROBLEM
The product was measured by Amazon in the wrong size, the product size changed from the small standard size to the large standard size, looking for the help of the seller's support, they measured the product size once, and the data given was more outrageous, the width was smaller, and the height increased, which was unacceptable data, and then the seller gave an explanation certificate (the original size of the bag, as well as the data measured by other operation centers before), but it was not adopted, and repeatedly asked for re-measurement, and all the answers were perfunctory. Sellers have heard of other sellers who have encountered this situation as well, and I would like to know what is the solution.
FBA PRODUCT SIZE PROBLEM
The product was measured by Amazon in the wrong size, the product size changed from the small standard size to the large standard size, looking for the help of the seller's support, they measured the product size once, and the data given was more outrageous, the width was smaller, and the height increased, which was unacceptable data, and then the seller gave an explanation certificate (the original size of the bag, as well as the data measured by other operation centers before), but it was not adopted, and repeatedly asked for re-measurement, and all the answers were perfunctory. Sellers have heard of other sellers who have encountered this situation as well, and I would like to know what is the solution.
5 replies
Seller_05mYMrTg1W8BT
@TaylorR_Amazon Hi TaylorR , could you please help us ? Case ID 16352428811
Christine_Amazon
Hello @Seller_05mYMrTg1W8BT
Christine here from Amazon Forums.
I would like to inform you that I have sent the case back to be review by the team in charge.
As soon as I have an update, I will contact you through here.
Christine.