Hello,

I have been trying to resolve issues with my product listing in the Health & Personal Care > Health Care > Diabetes Care category for the past six weeks. Despite multiple interactions with Amazon Seller Support, I have received inconsistent and unhelpful responses, often from representatives who seem unfamiliar with the relevant policies.

My listing includes superior keywords, wording, and photos compared to other listings in the same category. However, my product was rejected based on policy violations that were not clearly explained. During my latest discussion, the support representative could only reference the word "policy" without providing any specific guidance.

Can anyone advise on effective steps I can take to escalate this issue or get more reliable assistance? Your insights would be greatly appreciated!

Thank you!