Product not showing in search results
I have a new listing. Just realized it was active yesterday. I tried searching using the key word in the name and it is not showing up. I clicked through every page of search results and nothing. The only way to find it is by using the product link. Why would it not show up when using the search bar? I’m literally searching the name of the item.
I opened a case with seller support but they just said the listing is active. Didn’t really explain why it is not showing up when I search.
Product not showing in search results
I have a new listing. Just realized it was active yesterday. I tried searching using the key word in the name and it is not showing up. I clicked through every page of search results and nothing. The only way to find it is by using the product link. Why would it not show up when using the search bar? I’m literally searching the name of the item.
I opened a case with seller support but they just said the listing is active. Didn’t really explain why it is not showing up when I search.
13 replies
Seller_rI7BZIczK8iAC
do you live and sell in the same country?
Seller_LVZcgxAgZ2xBv
When you search for this item using the keyword in the name, how many results total does Amazon indicate? If there are thousands of results it's likely your new item with no reviews will be buried.
Also: Does the product have inventory available for sale in the target market? If not, or there is some other problem with the listing or your account, Amazon may suppress the detail page.
Glenn_Amazon
Hi there @Seller_lCaUTkxhCAzjQ,
Thanks for reaching out with your concerns with the searchability of your products. I'm happy to review and see what I can do to troubleshoot this issue. Please share your most recent Seller Support Case ID and I will see if I can replicate this search error. Thank you for your understanding.
-Glenn
