Seller Fulfilled Order Deactivated - Drop shipping
Hey guys,
My seller fulfilled orders that were deactivated due to section 2 of deactivation on Amazon. I get products from Sam's Club in bulk and then keep those products stocked. However, I removed the Sam's Club label from the package and then shipped it out. However, the product I was selling was too big for a normal USPS box, thus in this case I had to buy retail store boxes from Lowes to deliver on time. My labels were bought from a third-party company ( Not USPS) but I still have all the tracking information. Some packages were picked up but not scanned, and on the time stamps of tracking, my address doesn't show up. It only shows delivered to the customer's address. I did not use a third-party shipping company. I packaged and labeled all my packages. However, I have used the wrong boxes. I have stated that in my appeal but it's declined.
What should I do?
Seller Fulfilled Order Deactivated - Drop shipping
Hey guys,
My seller fulfilled orders that were deactivated due to section 2 of deactivation on Amazon. I get products from Sam's Club in bulk and then keep those products stocked. However, I removed the Sam's Club label from the package and then shipped it out. However, the product I was selling was too big for a normal USPS box, thus in this case I had to buy retail store boxes from Lowes to deliver on time. My labels were bought from a third-party company ( Not USPS) but I still have all the tracking information. Some packages were picked up but not scanned, and on the time stamps of tracking, my address doesn't show up. It only shows delivered to the customer's address. I did not use a third-party shipping company. I packaged and labeled all my packages. However, I have used the wrong boxes. I have stated that in my appeal but it's declined.
What should I do?
20 replies
Seller_OvL8C4BJWiuS9
First, you can't sell Sams club items on Amazon. Second, you need valid invoices, Sams gives you receipts. Third, you need to ship your own items (drop shipping has very specific rules).
Seller_kIukTwdhvntAp
Very confusing.
PARAGRAPHS are your friend.
Is your ACCOUNT suspended or just certain ASINs?
@Seller_OvL8C4BJWiuS9 is correct about Sam's Club. Even if the cause was not 'dropshipping' you WILL get suspended for IP violations. NO proof of authenticity with a RECEIPT from Sam's, Costco, Walmart, etc.
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
LeviDylan_Amazon
Hello @Seller_JPkojtHz473cd,
Thank you for posting concerns about your account on the Seller Forums. I see that the community has provided excellent guidance already and I wanted to reach out as well.
I understand that your seller-fulfilled offers have been deactivated for a drop shipping policy violation. You have attempted to appeal, and so far, the review team has not accepted your submission. Can you share what information and documentation that you have submitted for review so far? After the submission, you should have received a follow up notification with the reason why the review team has not been able to accept the documents and what is currently being requested of you. You can post the follow up notification here after you have removed your personal information for us to review. This will allow us to understand your next steps.
For document submissions (invoices, order confirmations, etc.), they must meet our document requirements. Have you checked your documents against the requirements in help page above to see if they match up? If one document requirement is not met, the entire submission can be denied.
I look forward to learning more about your situation so that we can guide you the best. Please feel free to post further information and updates into this thread. The Forums community and I are here to support you.
Wishing you the best,
LeviDylan
