Been over 10 months for removal order..AMZ keeps cancelling!
I have been waiting nearly 10 months for my removal items to get sent back to me. But Amazon seem to just cancel my order every few months when it nears the "scheduled to be delivered". Then I have to recreate a removal order and wait for few months again. I've tried to appeal my case but only to be told, it's already in the process of removal so there's nothing "help" can do.
What is going on and when will I get reimbursed for my items if AMZ is unable to locate them to send back?
Is this happening to anybody else?
Thank you for reading
Been over 10 months for removal order..AMZ keeps cancelling!
I have been waiting nearly 10 months for my removal items to get sent back to me. But Amazon seem to just cancel my order every few months when it nears the "scheduled to be delivered". Then I have to recreate a removal order and wait for few months again. I've tried to appeal my case but only to be told, it's already in the process of removal so there's nothing "help" can do.
What is going on and when will I get reimbursed for my items if AMZ is unable to locate them to send back?
Is this happening to anybody else?
Thank you for reading
2 replies
Seller_z3XfkorVSmnEY
You should ask why the orders are getting cancelled. My guess, is that your units are in a fulfillment center that can't do removal orders. Yeah, it's a thing.
Also waiting months for removal orders.
Bryce_Amazon
Good morning @Seller_mhNrbcObet8ZU,
Have you created any cases with Seller Support requesting assistance with this inventory? If so, what is the case ID for the most recent case? I would like to look into this on your behalf :)
- Bryce
