Confusing Action Required: Verify your Selling on Amazon account
Hello,
I received a notification that I need ot verify my account, and I clicked the link of " Amazon North America" But there's no entry to start my Identity Verification, only my store status: inactive.
I contacted Amazon Seller Identity Verification Team, but I kept getting same replies that make no sense.
The case is 15495044561
===============================================
So I have no idea what to do ,I tried used the link of "Amazon Australia" and when it required a country, I chose United States and I got a page of verifcation or something like registeration, I did uploaded the required ID verifications, I don't know if this will work.
The case is 15501597591
So would you help me with this please? Thank you!
Confusing Action Required: Verify your Selling on Amazon account
Hello,
I received a notification that I need ot verify my account, and I clicked the link of " Amazon North America" But there's no entry to start my Identity Verification, only my store status: inactive.
I contacted Amazon Seller Identity Verification Team, but I kept getting same replies that make no sense.
The case is 15495044561
===============================================
So I have no idea what to do ,I tried used the link of "Amazon Australia" and when it required a country, I chose United States and I got a page of verifcation or something like registeration, I did uploaded the required ID verifications, I don't know if this will work.
The case is 15501597591
So would you help me with this please? Thank you!
4 replies
Atlas_Amazon
Hello @Seller_rrDCjwfpP1gUa
"The case is 15495044561"
"The case is 15501597591"
Thank you for the information provided regarding the issues with your verification. I understand you are experiencing issues with completing the verification on your account. I do see where both cases provided are under review and ask that you do allow time for our team to finish their review.
We will continue to monitor the information associated to the case and encourage you to provide any updates you receive to this thread for support.
Best,
Atlas
