Hello @Seller_9mG7XjIEQgLER,

Thanks for the post. There can be a few reason that you receive this error message when trying to change a bank account. As noted, only the primary user can make this change. You may also run into issues with this if there is an active loan open as well. Please review this resource for more information onbank changes.

Also, whenever you add or change your bank account information, a three-day security hold goes into effect. Fund transfers cannot be initiated until the hold expires, including those from any settlement cycles that close during the hold period. We recommend that you do not update your bank account within three days of your next regularly scheduled disbursement to avoid any delays in payments.

If you believe that you should be able to change your bank account and are getting this message in error, I recommend creating a case to Seller Support for further troubleshooting.

Please let me know if there are any questions.

Cheers,

Micah