How to contact the buyer
Hi
How can we get the contact details of this customer. Becasuse the same customer orders same products in 2 days interwals. just want to make them confirm about - is this genuine order or not.
How to contact the buyer
Hi
How can we get the contact details of this customer. Becasuse the same customer orders same products in 2 days interwals. just want to make them confirm about - is this genuine order or not.
1 reply
Roberto_Amazon
Hello! @Seller_4L1PFZ9AoAVXL
This is Roberto. Thank you for using the Forums, you may contact the customer via buyer-seller messages by clicking the customer's name or on Contact Buyer on the following pages in Seller Central:
- Manage orders
- Feedback Manager
- Manage Returns
- Manage A-to-Z Claims
- Buyer-Seller Messages
It is my understanding that for EASY ship orders, you may not have this option. If you suspect the orders may be fake, you need to report it using the process outlined below:
Fake order or buyer abuse check for Easy Ship or Self-Ship orders
Regards,
