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Seller_DUe4zPnuBuXiX

For a variation product, a child item has been inexplicably given an independent listing by the platform. How can I fix it?

For my unbranded exempt variant products, one of the child items has been inexplicably given an independent link by the platform. I tried to merge this link back to the parent item, but I keep getting the error code 5886. I consulted the customer service, and they said to wait for the US team to handle it. However, it remains unresolved. How can I restore the independent child item to the parent item?

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Tags:Listing hijack
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Seller_DUe4zPnuBuXiX

For a variation product, a child item has been inexplicably given an independent listing by the platform. How can I fix it?

For my unbranded exempt variant products, one of the child items has been inexplicably given an independent link by the platform. I tried to merge this link back to the parent item, but I keep getting the error code 5886. I consulted the customer service, and they said to wait for the US team to handle it. However, it remains unresolved. How can I restore the independent child item to the parent item?

Create and Manage Listings
Tags:Listing hijack
00
31 views
18 replies
Reply
18 replies
user profile
Seller_zM8NluYHNn6gw
In reply to: Seller_DUe4zPnuBuXiX's post

[Moderator Edit: removed personal solicitations]

01
user profile
Seller_Sram36TnVt73c
In reply to: Seller_DUe4zPnuBuXiX's post

Go into your inventory, find/edit the PARENT listing, go to the variations tab, and add it back in there (or, if you pull up one of the current children and go to the variations tab, there should be a link to the parent tab for editing).

10
user profile
Seller_WBnGS7Ix3XiDX
In reply to: Seller_DUe4zPnuBuXiX's post

They did it to me too.

I had small, medium & large. So they decided one day to take the medium one out, and make it a separate item. So now I sell the small & large on one page, & the medium on another.

I really don't know why they did it, now I get all these returns because they didn't have the right size available to them, & they are kind of mad.

I don't know why Amazon took it upon themselves to do this, but I read that making changes not only doesn't help, but it makes them decide to ask for a bunch of paperwork, so I am doing nothing.

Let us know if anything works, without retaliation.

10
user profile
Michelle_Amazon
In reply to: Seller_DUe4zPnuBuXiX's post

Hello @Seller_DUe4zPnuBuXiX,

Thanks for reaching out. This post will help you with how to get items back into a variation. If you still need help after taking these steps, please provide me with your Seller Support case ID so I can investigate this for you?

Thanks,

Michelle

00
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user profile
Seller_DUe4zPnuBuXiX

For a variation product, a child item has been inexplicably given an independent listing by the platform. How can I fix it?

For my unbranded exempt variant products, one of the child items has been inexplicably given an independent link by the platform. I tried to merge this link back to the parent item, but I keep getting the error code 5886. I consulted the customer service, and they said to wait for the US team to handle it. However, it remains unresolved. How can I restore the independent child item to the parent item?

31 views
18 replies
Create and Manage Listings
Tags:Listing hijack
00
Reply
user profile
Seller_DUe4zPnuBuXiX

For a variation product, a child item has been inexplicably given an independent listing by the platform. How can I fix it?

For my unbranded exempt variant products, one of the child items has been inexplicably given an independent link by the platform. I tried to merge this link back to the parent item, but I keep getting the error code 5886. I consulted the customer service, and they said to wait for the US team to handle it. However, it remains unresolved. How can I restore the independent child item to the parent item?

Create and Manage Listings
Tags:Listing hijack
00
31 views
18 replies
Reply
user profile

For a variation product, a child item has been inexplicably given an independent listing by the platform. How can I fix it?

by Seller_DUe4zPnuBuXiX

For my unbranded exempt variant products, one of the child items has been inexplicably given an independent link by the platform. I tried to merge this link back to the parent item, but I keep getting the error code 5886. I consulted the customer service, and they said to wait for the US team to handle it. However, it remains unresolved. How can I restore the independent child item to the parent item?

Create and Manage Listings
Tags:Listing hijack
00
31 views
18 replies
Reply
18 replies
18 replies
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Seller_zM8NluYHNn6gw
In reply to: Seller_DUe4zPnuBuXiX's post

[Moderator Edit: removed personal solicitations]

01
user profile
Seller_Sram36TnVt73c
In reply to: Seller_DUe4zPnuBuXiX's post

Go into your inventory, find/edit the PARENT listing, go to the variations tab, and add it back in there (or, if you pull up one of the current children and go to the variations tab, there should be a link to the parent tab for editing).

10
user profile
Seller_WBnGS7Ix3XiDX
In reply to: Seller_DUe4zPnuBuXiX's post

They did it to me too.

I had small, medium & large. So they decided one day to take the medium one out, and make it a separate item. So now I sell the small & large on one page, & the medium on another.

I really don't know why they did it, now I get all these returns because they didn't have the right size available to them, & they are kind of mad.

I don't know why Amazon took it upon themselves to do this, but I read that making changes not only doesn't help, but it makes them decide to ask for a bunch of paperwork, so I am doing nothing.

Let us know if anything works, without retaliation.

10
user profile
Michelle_Amazon
In reply to: Seller_DUe4zPnuBuXiX's post

Hello @Seller_DUe4zPnuBuXiX,

Thanks for reaching out. This post will help you with how to get items back into a variation. If you still need help after taking these steps, please provide me with your Seller Support case ID so I can investigate this for you?

Thanks,

Michelle

00
Follow this discussion to be notified about new activity
user profile
Seller_zM8NluYHNn6gw
In reply to: Seller_DUe4zPnuBuXiX's post

[Moderator Edit: removed personal solicitations]

01
user profile
Seller_zM8NluYHNn6gw
In reply to: Seller_DUe4zPnuBuXiX's post

[Moderator Edit: removed personal solicitations]

01
Reply
user profile
Seller_Sram36TnVt73c
In reply to: Seller_DUe4zPnuBuXiX's post

Go into your inventory, find/edit the PARENT listing, go to the variations tab, and add it back in there (or, if you pull up one of the current children and go to the variations tab, there should be a link to the parent tab for editing).

10
user profile
Seller_Sram36TnVt73c
In reply to: Seller_DUe4zPnuBuXiX's post

Go into your inventory, find/edit the PARENT listing, go to the variations tab, and add it back in there (or, if you pull up one of the current children and go to the variations tab, there should be a link to the parent tab for editing).

10
Reply
user profile
Seller_WBnGS7Ix3XiDX
In reply to: Seller_DUe4zPnuBuXiX's post

They did it to me too.

I had small, medium & large. So they decided one day to take the medium one out, and make it a separate item. So now I sell the small & large on one page, & the medium on another.

I really don't know why they did it, now I get all these returns because they didn't have the right size available to them, & they are kind of mad.

I don't know why Amazon took it upon themselves to do this, but I read that making changes not only doesn't help, but it makes them decide to ask for a bunch of paperwork, so I am doing nothing.

Let us know if anything works, without retaliation.

10
user profile
Seller_WBnGS7Ix3XiDX
In reply to: Seller_DUe4zPnuBuXiX's post

They did it to me too.

I had small, medium & large. So they decided one day to take the medium one out, and make it a separate item. So now I sell the small & large on one page, & the medium on another.

I really don't know why they did it, now I get all these returns because they didn't have the right size available to them, & they are kind of mad.

I don't know why Amazon took it upon themselves to do this, but I read that making changes not only doesn't help, but it makes them decide to ask for a bunch of paperwork, so I am doing nothing.

Let us know if anything works, without retaliation.

10
Reply
user profile
Michelle_Amazon
In reply to: Seller_DUe4zPnuBuXiX's post

Hello @Seller_DUe4zPnuBuXiX,

Thanks for reaching out. This post will help you with how to get items back into a variation. If you still need help after taking these steps, please provide me with your Seller Support case ID so I can investigate this for you?

Thanks,

Michelle

00
user profile
Michelle_Amazon
In reply to: Seller_DUe4zPnuBuXiX's post

Hello @Seller_DUe4zPnuBuXiX,

Thanks for reaching out. This post will help you with how to get items back into a variation. If you still need help after taking these steps, please provide me with your Seller Support case ID so I can investigate this for you?

Thanks,

Michelle

00
Reply
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