I am extremely frustrated with how Amazon treats its seller partners and completely disregards our efforts. I know that the person reading this message likely doesn’t have the power or authority to change anything, as they’re just one individual in this massive company, perhaps never even having stepped foot in an Amazon office.

I have been your partner for years, paying the monthly professional plan subscription to be here. I invest and take risks by purchasing stock to send to FBA, paying all the fees and charges required of us. However, compared to many businesses, we are small and just starting out. We have limited funds to invest in the dream of selling on Amazon and growing within this massive company.

We purchased stock for a product that, for weeks if not months now, we have been trying to get approved to sell under its brand. We took out a small loan, the only one we could afford, and invested in what we believed was a good product. We followed ALL the rules you require for brand approval applications, applying over 10 times and providing every requested document—if not more than what was required.

You denied our application every single time. And now, we cannot even apply to sell the item anymore because you’ve simply blocked the listing. As a result, we are left with stock tied up with all our money invested, unable to return or sell it, and no capital left to invest in anything else.

We are deeply frustrated with how difficult it is to work with Amazon and disappointed by the lack of care for seller partners. I may be just one voice raising this concern, but I am confident I speak for thousands of sellers who are trying to work with you.