accumulating charges
my account was deactivated due to remaining dues and i was asked to clear the dues once then my account will be activated. i changed my charge method and clears the dues of $828 but still its asking me to change the charge method furthermore i was asked that these charges and final we won't charge extra amount but when i paid $828 now amazon is asking to pay accumulating charges of $61 and update charge method? why don't they charge at once my inventory is in warehouse and i can't run ppc campaign now at the end of month they will again charge monthly fee. its really frustrating kindly guide me the proper way to overcome this issue
accumulating charges
my account was deactivated due to remaining dues and i was asked to clear the dues once then my account will be activated. i changed my charge method and clears the dues of $828 but still its asking me to change the charge method furthermore i was asked that these charges and final we won't charge extra amount but when i paid $828 now amazon is asking to pay accumulating charges of $61 and update charge method? why don't they charge at once my inventory is in warehouse and i can't run ppc campaign now at the end of month they will again charge monthly fee. its really frustrating kindly guide me the proper way to overcome this issue
4 replies
Seller_4zBzdtgCyS9EI
did you add a valid credit card? Not debit, not prepaid, a standard credit card.
Steve_Amazon
Hi @Seller_xXFGjgp8hLS9g,
Steve from Amazon here, thank you for reaching out. For your question on accumulating charges, Amazon charges monthly inventory storage fees for the space your inventory occupies in fulfillment centers.
Monthly storage fees are calculated on your daily average volume in cubic feet, based on the size of a unit that is properly packaged and ready to ship in accordance with FBA policies and requirements. Monthly storage fees consist of the following fee components:
- Base monthly storage fee, which is determined by product size and time of year.
- Storage utilization surcharge, which is in addition to the base monthly storage fee, and varies based on product size and storage utilization ratio. The surcharge only applies to sellers who meet the eligibility criteria outlined below.
Review this resource for more information about FBA storage Fees.
For you question regarding the PPC campaign, I see that you have attempted to have a chat with support regarding this issue however it was disconnected. Please create a case to Seller Support for this by clicking "Help" in the upper right corner of Seller Central. Seller Support will will need to do some initial trouble shooting to determine if there is an issue.
Once you have created the case, please feel free to drop the case ID here and I am happy to help monitor the case. Please let me know if there are any other questions.
Thanks,
Steve
