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Seller_pc6Pv4itKRxhA

NCX rate

Hi Seller Community,

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

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2 replies
Account Health
Tags:Account Health, Product authenticity, Suspended
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user profile
Seller_pc6Pv4itKRxhA

NCX rate

Hi Seller Community,

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

Account Health
Tags:Account Health, Product authenticity, Suspended
00
60 views
2 replies
Reply
2 replies
user profile
Emet_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA,

Thank you for posting your concerns with the NCX rate and loss of the buybox.

user profile
Seller_pc6Pv4itKRxhA

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

View post

Due to the nature of the concern, I am reaching out to our community managers to follow up regarding your concerns. So they have the best path to look further into your situation, I encourage you to provide additional information surrounding the situation including cases or notifications you received.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Nano_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA

Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with not getting the feature offer for one of your ASIN's? Also, have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

Please refer to this help pages if you need more information about Feature offer eligibility and how to become the feature offer.

I look forward to hearing from you.

Have a great day!

Nano

00
Follow this discussion to be notified about new activity
user profile
Seller_pc6Pv4itKRxhA

NCX rate

Hi Seller Community,

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

60 views
2 replies
Account Health
Tags:Account Health, Product authenticity, Suspended
00
Reply
user profile
Seller_pc6Pv4itKRxhA

NCX rate

Hi Seller Community,

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

Account Health
Tags:Account Health, Product authenticity, Suspended
00
60 views
2 replies
Reply
user profile

NCX rate

by Seller_pc6Pv4itKRxhA

Hi Seller Community,

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

Account Health
Tags:Account Health, Product authenticity, Suspended
00
60 views
2 replies
Reply
2 replies
2 replies
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user profile
Emet_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA,

Thank you for posting your concerns with the NCX rate and loss of the buybox.

user profile
Seller_pc6Pv4itKRxhA

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

View post

Due to the nature of the concern, I am reaching out to our community managers to follow up regarding your concerns. So they have the best path to look further into your situation, I encourage you to provide additional information surrounding the situation including cases or notifications you received.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Nano_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA

Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with not getting the feature offer for one of your ASIN's? Also, have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

Please refer to this help pages if you need more information about Feature offer eligibility and how to become the feature offer.

I look forward to hearing from you.

Have a great day!

Nano

00
Follow this discussion to be notified about new activity
user profile
Emet_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA,

Thank you for posting your concerns with the NCX rate and loss of the buybox.

user profile
Seller_pc6Pv4itKRxhA

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

View post

Due to the nature of the concern, I am reaching out to our community managers to follow up regarding your concerns. So they have the best path to look further into your situation, I encourage you to provide additional information surrounding the situation including cases or notifications you received.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
user profile
Emet_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA,

Thank you for posting your concerns with the NCX rate and loss of the buybox.

user profile
Seller_pc6Pv4itKRxhA

I am facing an issue with one of our products, we are selling it as FBM, and our product NCX rate is 10%, and we are not getting the featured offer/buybox for the last 2 weeks

Can someone please confirm me what is the reason why we are not winning the buybox, we are the only seller on this listing. Also, what is the maximum NCX rate it should be to avoid losing the buybox?

View post

Due to the nature of the concern, I am reaching out to our community managers to follow up regarding your concerns. So they have the best path to look further into your situation, I encourage you to provide additional information surrounding the situation including cases or notifications you received.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Reply
user profile
Nano_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA

Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with not getting the feature offer for one of your ASIN's? Also, have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

Please refer to this help pages if you need more information about Feature offer eligibility and how to become the feature offer.

I look forward to hearing from you.

Have a great day!

Nano

00
user profile
Nano_Amazon
In reply to: Seller_pc6Pv4itKRxhA's post

Hello @Seller_pc6Pv4itKRxhA

Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with not getting the feature offer for one of your ASIN's? Also, have you filed a case with our seller support team? If yes, could you please share the case number so I can review it?

Please refer to this help pages if you need more information about Feature offer eligibility and how to become the feature offer.

I look forward to hearing from you.

Have a great day!

Nano

00
Reply
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