Incorrect Competitive price. Amazon is losing MILLIONS in revenue
We've had this issue for a while. We had some counterfeiters on Walmart selling our products for under $100. I believe that they're off at this point and Amazon used that as the "competitive price" therefore taking the buy box away from anyone. Sales have plummeted and I have hundreds of thousands of dollars in inventory in FBA. Every time I make a case Amazon does not update the competitive price to where the product has been selling for years.
ASIN B00TADH9HA
Case Id's can be provided.
Incorrect Competitive price. Amazon is losing MILLIONS in revenue
We've had this issue for a while. We had some counterfeiters on Walmart selling our products for under $100. I believe that they're off at this point and Amazon used that as the "competitive price" therefore taking the buy box away from anyone. Sales have plummeted and I have hundreds of thousands of dollars in inventory in FBA. Every time I make a case Amazon does not update the competitive price to where the product has been selling for years.
ASIN B00TADH9HA
Case Id's can be provided.
31 replies
Seller_CW0P5hgbsiqWX
You know that the competitive pricing is run by Bots. We have found that the key word in the notifications is POTENTIAL. We change the price three times going going higher and lower. Each time it is rejected by the Bots. But on the 3rd or 4th time, the bot lets it stay at that price. It seems that the Bots just want to see that you have address the issue.
Seller_0258VmWjlHbyJ
Anyone know if they also use data from Ebay where bunch of bootlegged items are super cheap and drives the market price to down.
Seller_MPD51KU7y0DN4
im having the same problem with my product. I send pictures of last 90 day sales. pics of the suggested box not working. seller support has done nothing to fix the problem. its been weeks and still no remedy. my product sells at 100 the suggested is 78.00 i dropped it to the suggested price and still get high pricing error. I call, email, explaining for months i was selling at one price. Ebay even sells it more than i do. the bots have taken over. seller support seems clueless with less informed people trying to fix it. the support people just go by a script with no solutions. its very frustrating.
Seller_9MdSmMvZ83jn0
What is the competitive price? I see it sold on ebay for $94.95.
Seller_ZRl2jImJfnYfJ
I show you have 683 in stock, 86k roughly at the asking price, not cost. Where are your "hundreds of thousands of dollars" coming from?
Side note, I show the price on Amazon was 97.08 a few weeks ago.
Seller_NzEmZKTEdcpPZ
Up-voting to keep this going.
This issue is all over forums for the past few months. We see it with our products too. We complain, then Amazon fixes the competitive price manually, then bots kill it again a week later. It's a constant fight against stupidity. At the same time, customers are not going away, they still need the product. We see the sales for such items spike up at other sales channels because customers go to places that actually show the price on the front page instead of having the customer click around to find it.
Amazon looses a ton of revenue. A myriad of complains and pleads have been voiced in SS cases and forums by many sellers, but nothing was done by Amazon to fix this.
I feel bad for folks who keep a ton of inventory at the FBA that gets stuck because of this nonsense. Especially on the products with such high popularity and rating. That's one of the reasons why we keep our FBA inventory to the minimum, unfortunately. You never know when Amazon backstabs you.
It's time to start tagging Community Managers (mods), I'm afraid, @Seller_tHb0H980EPb53 and I'm sorry this is happening to you. Amazon doesn't care of sellers' cash flows, interest paid on the money borrowed for inventory, staff salaries, rent, overhead, and all hard work you spent developing and marketing the product. It seems to me Amazon just needed to find something for a few engineers to do instead of firing them, and that's how that "competitive price" bot was created.
Seller_2UkjhY9D9b6bj
The biggest disparity I have ever seen was with Mr. Beast chocolate bars. Mr. Beast sells on amazon, a ten pack, case packed, and shipped with ice for 29.99. Their walmart price per bar is 2.47. I have actually watched Amazon hit Mr. beast with competitive pricing and drive the actual brand owner out of the market using 24.70 as the competitive price but ignoring that Mr. Beast only ships FBM with a logistics company packing on ice.
But yes, the moderators won't even show up in this stream because they can't approach anyone with this widespread issue
Seller_nqHBkkxawmpmz
Same happens when a site places an item on sale or CLEARANCE - runs out of the product, but keeps the price visible. Bots don't read the OUT OF STOCK - only the price, and you have to just sit on it until the competitor decides to take the page down. Seller support us USELESS. Might as well talk to my dead cell phone.
Seller_OiwtyRr6UIGhv
they don't care as long as they can offer the lowest price to the browsing customer. Tried to get in my billfold too many times so I ran
