Multiple selling account
Hello, I received a suspended account email and it says that I have multiple accounts. My brother and I have selling accounts but they are under different names we only used the same internet connection and the same laptop. In reality, I do not have any other account. I send them my identification card and other proofs but they want something more, is there anyone who can tell me? that what I specifically need?
Multiple selling account
Hello, I received a suspended account email and it says that I have multiple accounts. My brother and I have selling accounts but they are under different names we only used the same internet connection and the same laptop. In reality, I do not have any other account. I send them my identification card and other proofs but they want something more, is there anyone who can tell me? that what I specifically need?
4 replies
Seller_4zBzdtgCyS9EI
Related accounts cannot sell the same products.
Seller_LImVvUWeyiCfQ
This is what likely caused the related account suspension, or at least is partly the cause.
As It_all_Nuts_again alluded to, are you selling the same products?
Seller_4zBzdtgCyS9EI
using the same laptop wont be an issue though, unless the same products are sold in linked stores...
Cooper_Amazon
Good Morning @Seller_p0wyZ94Q6YgF1 - It looks like some of our seasoned sellers were helping you troubleshoot your possible multiple account deactivation question.
If their reply helped you, feel free to mark it as “Most Helpful reply” using the 3 dots in the corner of their post. It's a best practice just in case another seller comes along and asks a similar question, it will be easy for them to find the answer.
Please let us know on this discussion if you require additional assistance or you can always contact Selling Partner Support with inquiries at anytime. Thank you for checking in with us on the Seller Forums and for choosing to sell on Amazon. Have a great rest of the week! ~ Cooper_Amazon
