Escalation Request – Case ID: 10764167772 as got approval for account to be reactivated yet still not.
Hi
I have requested five times that Seller Support and Account Health escalate my case: 10764167772 ( one of many).
My account is suspended yet seller support confirmed I can have my account reactivated under case ID: 10718678062 as seems a ASIN was incorrectly flagged due to a false review claim. I have no violations on my account. So seems unusual a single ASIN can cause this.
I requested 5 times to seller support to escalate and they ignore the question always. I have supplied all information I can to Account Health, with my supplier happy to work with Amazon as they have confidential agreements.
How can I get someone to look into this as seems unusual that I have agreement to reactivate, yet its still not?
Any help appreciated.
Regards
Daniel
Escalation Request – Case ID: 10764167772 as got approval for account to be reactivated yet still not.
Hi
I have requested five times that Seller Support and Account Health escalate my case: 10764167772 ( one of many).
My account is suspended yet seller support confirmed I can have my account reactivated under case ID: 10718678062 as seems a ASIN was incorrectly flagged due to a false review claim. I have no violations on my account. So seems unusual a single ASIN can cause this.
I requested 5 times to seller support to escalate and they ignore the question always. I have supplied all information I can to Account Health, with my supplier happy to work with Amazon as they have confidential agreements.
How can I get someone to look into this as seems unusual that I have agreement to reactivate, yet its still not?
Any help appreciated.
Regards
Daniel
4 replies
Seller_ZVAz3d5lZuGid
Try tagging in some forum mods so they can look at your case ID. I'm not saying they can do anything, but worth a try.
Seller_OBWdxTvW9ALfe
@Julia_Amazon @Spencer_Amazon @Roberto_Amazon @Ezra_Amazon @JiAlex_Amazon @Angie_Amazon @Sarah_Amzn
I hope a moderator can assist.
