Authorization letter from manufacturer
Hi, I've received an authorization letter from a German manufacturer of pop culture products, 'Itemlab,' which creates and produces various licensed merchandise from video games. I wanted to get your opinions – is this sufficient for Amazon, or do I also need the approval from each individual license holder or at least from one?
Authorization letter from manufacturer
Hi, I've received an authorization letter from a German manufacturer of pop culture products, 'Itemlab,' which creates and produces various licensed merchandise from video games. I wanted to get your opinions – is this sufficient for Amazon, or do I also need the approval from each individual license holder or at least from one?
17 replies
Atlas_Amazon
Hello @818_Tech
Thank you for the information provided. I understand you are attempting to address an issue that requires a letter of authorization. If you are providing a letter of authorization, you will want to ensure that this letter is granting you authorization to sell the product on the platform in the market you are selling in.
If the letter does not show that you have the correct permissions to be listing this product, it will get rejected. For more information on a letter of authorization, check out this page here.
If you have any other details or updates to provide, continue to refer here for additional guidance.
Your friend,
Atlas
Seller_eOFSonsb9cpJK
This authorisation is like Amazon want? Is it like Amazon wanted to be ? WIll it be accepted ? Can I buy and bring the invoice now ? Is it good or should I provide something else again ? We finally good right dear friend ?
Atlas_Amazon
Hello @818_Tech
Thank you for the additional information. From what you have provided to us, you should be able to submit your documentation. If you have verified that it does give authorization to sell on the platform and it is in an accepted language, then you should be able to provide it to our team.
Once submitted, you will want to allow some time for the review. You should receive a response in your performance notifications once the review has been completed. If you have any other updates or questions, continue to refer here for additional guidance.
Your friend,
Atlas
Atlas_Amazon
Hello @818_Tech
There is some clarification needed for us to be able to provide additional guidance. Are you attempting to address a violation? Are they requesting a letter of authorization or an invoice? If they are requesting an invoice, this cannot be something you go out and acquire. They are likely looking for an invoice that shows the sourcing for a specific product. Did you receive any kind of performance notification?
If our team is requesting specific documentation to address a violation and you do not currently have it, you may not be able to address the issues impacting your account. If you have any additional detail regarding the status of your account, provide it here on this thread.
Best,
Atlas
Atlas_Amazon
Hello @818_Tech
Thank you for the clarification. I understand the request being made from you regarding the invoices. To complete this, you will want to provide an invoice that meets the requirements provided in the request. In terms of anything additional that might be requested, we would recommend checking out this page on responsible sourcing.
Once you have your documents ready, submit them through the account health page. Our team will still need to review the documentation you have for the future inventory you will be selling. If everything is verified, then you should see the resolution of your issues.
Best,
Atlas
Seller_kIukTwdhvntAp
You are trying to reactivate an account that has been suspended since 2017 for selling UNAUTHORIZED products.
Presenting any NEW invoices for different products has NO bearing on the suspension reason.
You would need to get proof that you were authorized SIX YEARS AGO to fix this.
