I wish we could see the Amazon seller central stars like they do our products that we sell ( just noticed i was being charged for global accounts that I dont use
I ask for a refund for services I don't use, they say I am using them ( active listing) no sales nor I have even touch the Mex, Canada since account was created. I ask to refund the services that I am not using they said no,! then I said okay i want to cancel them, Sadly I just noticed I was being charged , because its kinda hidden in Amazons cost .
I guess this is a vent and hopefully on Monday someone from the USA would give me some real customer services.. lol knock on wood thats hard to get these days
they tell me to go and change it from professional account to an regular account .Amazon your seller support out of the USA SUCKS !! I wish we could see the Amazon customer stars like they do our products that we sell
I wish we could see the Amazon seller central stars like they do our products that we sell ( just noticed i was being charged for global accounts that I dont use
I ask for a refund for services I don't use, they say I am using them ( active listing) no sales nor I have even touch the Mex, Canada since account was created. I ask to refund the services that I am not using they said no,! then I said okay i want to cancel them, Sadly I just noticed I was being charged , because its kinda hidden in Amazons cost .
I guess this is a vent and hopefully on Monday someone from the USA would give me some real customer services.. lol knock on wood thats hard to get these days
they tell me to go and change it from professional account to an regular account .Amazon your seller support out of the USA SUCKS !! I wish we could see the Amazon customer stars like they do our products that we sell
5 replies
Seller_nRFmxiQg4EGrw
When you sign up for selling on the .com site, you are signing up for a Unified North America account.
The total charge for said account (for the pro plan) is $39.99//month. In the old days, this showed up as one charge for $39.99. But for at least a couple of years, they break it down by country, with a charge for Canada, a charge for Mexico, and a charge for the rest (US). Total is $39.99, with variances due to exchange rates. If you have ANY listings or inventory showing on a .ca or .mx account, you'll see the separate charges. But it's not a big deal, because it all comes out to (about) the amount you agreed to pay when you signed up.
Seller_aV1Bh32hE0KND
As stated by Nisha, Amazon splits the $39.99 monthly fee; you are not being charged extra. You can not delete or cancel Canada or Mexico.
If you do not want Amazon to split the $39.99 monthly subscription fee, you will need to go under your Canada and Mexico Marketplaces and delete all the ASINs from your Manage Inventory page.
Then go under your Account Info → Going on Vacation (edit) and mark Canada and Mexico (and Brazil) as Inactive.
Seller_kIukTwdhvntAp
Good luck with this part --" hopefully on Monday someone from the USA would give me some real customer services."
As the others note, 'Amazon services' are all one big bundle of a mess so if you are on one site you are charged for everything.
Think of it as going fishing and your line ends up in a tangled mess. It's still one line and cutting it anyplace cuts it all................
Seller_kNAboD6kRgVt7
they tell me to go and change it from professional account to an regular account
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The only way to avoid the $39.99 fee is to downgrade your account to Individual. You will lose some of the perks that come with a Professional account.
