Amazon is not accepting the invoices
He friends @CR_Amazon @Jim_Amazon @Stevie_Amazon @SEAmod @KJ_Amazon @Jaijai_AMZ_136 @Seller_kIukTwdhvntAp @Micah_Amazon @Atlas_Amazon @Dougal_Amazon
My Amazon Seller Central got deactivated in accordance with section 3. I have submitted all the required documents such as invoices, receipts, Credit card statement, Letter of Authorization from supplier, proof of delivery etc several times but Amazon is rejecting my appeal again and again.
Even in October when my Amazon Seller Central got deactivated I submitted the same documents at that time and Amazon accepted all the documents and reactivate my seller Central but now it's my 6th time that Amazon is rejecting my appeal.
What should I do now?
Amazon is not accepting the invoices
He friends @CR_Amazon @Jim_Amazon @Stevie_Amazon @SEAmod @KJ_Amazon @Jaijai_AMZ_136 @Seller_kIukTwdhvntAp @Micah_Amazon @Atlas_Amazon @Dougal_Amazon
My Amazon Seller Central got deactivated in accordance with section 3. I have submitted all the required documents such as invoices, receipts, Credit card statement, Letter of Authorization from supplier, proof of delivery etc several times but Amazon is rejecting my appeal again and again.
Even in October when my Amazon Seller Central got deactivated I submitted the same documents at that time and Amazon accepted all the documents and reactivate my seller Central but now it's my 6th time that Amazon is rejecting my appeal.
What should I do now?
7 replies
Seller_OvL8C4BJWiuS9
What are you selling? An invoice from a supplier may not be sufficient. Receipts, definitely not sufficient as they do not identify the supply chain. You have an LOA from a supplier, but that doesn't mean that supplier has permissions for you to sell as a 3rd party seller on Amazon.
April_Amazon
Hello @Seller_23EyONu8vbD2u,
Thank you for taking the time to connect with us via the Forums. I understand it can be frustrating when submitting documents than are not being accepted.
I would like to be able to review this for you. Could you please provide an ASIN, Case ID or Performance Notification? With that information and the help from an internal team, I am able to research in greater detail.
This information may be beneficial: Responsible Sourcing documentation request requirements and Invoice requirements for appealing a policy violation
When providing invoices, I am sure you are following the Performance Notification with the specific requirements such as quantity of the items sold over the last year. This is something that sometimes is an issue.
Thank you @Seller_OvL8C4BJWiuS9 for supporting the Community.
I look forward to your response. Thank you for reaching out on the Forums. I will review deeper when I have an ASIN or Case ID.
April
