FNSKU was changed to B0
I have an item with the FNSKU number X0, and all the products were labeled with X0 and received by Amazon. However, after the shipment was created, the FNSKU number somehow got changed to B0.
I created a case with ID 16479674271, and the seller support responded that they could not convert my product to the original X0 because the X0 product already corresponds to an unknown SKU. What should I do to restore the product to the true FNSKU.
FNSKU was changed to B0
I have an item with the FNSKU number X0, and all the products were labeled with X0 and received by Amazon. However, after the shipment was created, the FNSKU number somehow got changed to B0.
I created a case with ID 16479674271, and the seller support responded that they could not convert my product to the original X0 because the X0 product already corresponds to an unknown SKU. What should I do to restore the product to the true FNSKU.
1 reply
Seller_Sram36TnVt73c
Are you sure you're not confusing ASINs with fnsku's?