I had a survey from Amazon about selling via FBM.

Questions like - How they can make the process easier? Did I use Amazon shipping? etc

I wasn't very complimentary in my responses - I asked for Holiday settings that can be set up in advance, Cancelling of pending orders, and a few other things.

It was the last question though that got me -

How can we best reach you for updates on FBM features and policies? Please select your top 3 communication channels

• Email from Amazon
• Help pages on seller central
• Seller central alerts
• Amazon account managers
• Seller forums on seller central
• Seller news on seller central
• Social media (please specify)
• App (please specify)
• Other

For a start it only allowed the selection of 1 of the above not the 3 I was supposed to select

I wouldn't want further emails from Amazon - I ignore a lot of those I get already as there too many

Never heard of Amazon account managers - never spoken to one - are these only allocated to the big sellers?

Not sure what App meant - the Amazon Seller App is the only one I know of (so why do I need specify?)

The only reliable source of information is the forums - but that is a seller communication channel not one from Amazon