Do you want to know more about the Return Order Fee Structure?
Here are two crucial aspects that sellers should be aware of:
1. Refund Commission
The refund commission is a fee charged to sellers when a customer returns an item. This commission covers the costs associated with processing returns and refunds. The refund commission fee is based on the item price and offers a waiver on these refund fees depending on your Seller Performance and Target Enabler (STEP) level.
2. Amazon Easy Ship
Amazon Easy Ship is an end-to-end delivery service for Amazon sellers. An Amazon Logistics Delivery Associate picks up the packaged product from the seller's location and delivers it to the buyer. The service also offers an option for Amazon to handle customer refunds.
Important note: Return shipping costs are often borne by the seller, unless the return is due to an Amazon error.
These fees (and tax, where applicable) make up your return order fee if you sell in Amazon’s store. To learn more, visit the selling partner blog or read the following resources:
Amazon’s A-to-z Guarantee claims
Appeal an A-to-z Guarantee claim
Respond to an A-to-z Guarantee claim
How to prevent an A-to-z Guarantee Claim?
Take the time to review these resources to make sure you're fully aware of Amazon's Return Order Fee Structure!
Do you want to know more about the Return Order Fee Structure?
Here are two crucial aspects that sellers should be aware of:
1. Refund Commission
The refund commission is a fee charged to sellers when a customer returns an item. This commission covers the costs associated with processing returns and refunds. The refund commission fee is based on the item price and offers a waiver on these refund fees depending on your Seller Performance and Target Enabler (STEP) level.
2. Amazon Easy Ship
Amazon Easy Ship is an end-to-end delivery service for Amazon sellers. An Amazon Logistics Delivery Associate picks up the packaged product from the seller's location and delivers it to the buyer. The service also offers an option for Amazon to handle customer refunds.
Important note: Return shipping costs are often borne by the seller, unless the return is due to an Amazon error.
These fees (and tax, where applicable) make up your return order fee if you sell in Amazon’s store. To learn more, visit the selling partner blog or read the following resources:
Amazon’s A-to-z Guarantee claims
Appeal an A-to-z Guarantee claim
Respond to an A-to-z Guarantee claim
How to prevent an A-to-z Guarantee Claim?
Take the time to review these resources to make sure you're fully aware of Amazon's Return Order Fee Structure!
