High Price Alert
A few days ago, I was a day late because of a severe cold. When an order came in, I was unable to go to the post office just then but a day later. I was penalized with not getting the shipping discount. The shipp fee was nearly double then what it usual is. The item: $38.89. I cancelled the order because of 'price error'. Before re-listing the item I did a price check. There were only 2 other offers off Amazon with prices of $48.24 and $54.99. Amazon was out of stock. I relisted my item at a higher price for $44.99, but lowest price, based on the current market value. I was the only Amazon seller to sell this item.. Shortly thereafter, another seller listed the same item on Amz for $38.99, $6 less than mine. Amz deactivated my listing due to High Pricing Alert. What happened here? If you have a listing and another seller comes along and lists it at a lower price (eg. $6), will Amz deactivate your listing?
High Price Alert
A few days ago, I was a day late because of a severe cold. When an order came in, I was unable to go to the post office just then but a day later. I was penalized with not getting the shipping discount. The shipp fee was nearly double then what it usual is. The item: $38.89. I cancelled the order because of 'price error'. Before re-listing the item I did a price check. There were only 2 other offers off Amazon with prices of $48.24 and $54.99. Amazon was out of stock. I relisted my item at a higher price for $44.99, but lowest price, based on the current market value. I was the only Amazon seller to sell this item.. Shortly thereafter, another seller listed the same item on Amz for $38.99, $6 less than mine. Amz deactivated my listing due to High Pricing Alert. What happened here? If you have a listing and another seller comes along and lists it at a lower price (eg. $6), will Amz deactivate your listing?
31 replies
Seller_3wzBczgcWe0Ch
So you sold something, then did not like the price of shipping so you cancelled the order and relisted the item at a higher price?
Have you looked at this from the buyers perspective? Buyer makes a purchase from you only to have the order cancelled and the price raised if they want to buy it from you again. I would be upset if I was the buyer.
Seller_aUbEyzlSSnsDJ
Something more must be happening. We get price alerts all the time we do nothing. Our business our price. We are selling these items as we speak. You should not have canceled the order you should have shipped. Amazon has never deactivated a listing of ours for high price, we are as much as $10.00 higher on a $50.00 item.
Hope you do not get a bad review for canceling.
Seller_atmyTtwaNtKsu
why would you go to [post office when they pick up at your house..
Seller_z1JDNz6de1lqc
Most listings when there is NO BUY BOX are already price fixed suppressed by Amazon you are just not high enough to be completely removed. This HIGH PRICING has got out of control my PRICE is not wrong you can not compare to other sites that charge less fees and have 99% less customer fraud and defects and expect us to bet better platforms prices NOPE we have left around 200 listings dead with no sellers due to this issue. One listinge we have $39.95 gets you buy box and 300+ units a moth sales and $39.99 gets buy box taken away and ZERO sales total PRICE FIXING>
Seller_UHVnOVHF8YpEx
Amazon's pricing system is a joke. We're FBM, and they deactivated a few of our listings because we were selling tires in a bundle, and it kept thinking the price was too high.
Seller_si5IHBodccQy5
I have a similar problem on a weekly basis. I have not went in a raised my prices but am responsible for honoring IMAP with our suppliers. We are not able to go below retail pricing or they will close our account. We completely understand this rule and maintain retail pricing with all of our products. Then, every week a seller comes in (7 out of 10 times it is FBA) with a way low price for an item we have and then I get High Price notification soon followed by my listing being deactivated. This happens almost every week now and the price they have for the product is often times lower than what I pay wholesale. My active inventory is getting smaller all of the time due to this problem alone. Super frustrating!
Seller_52pUzzgnsLDGs
You sold an item [to a person who paid and was planning on receiving said item, and this being the Christmas season it could even have been a gift! then you canceled the order and relisted the item for a higher price. Did you even tell the buyer you canceled the order he's planning on receiving in a day or two? I don't think you should have had your listing deactivated for high pricing, but I'm really happy to know Amazon did something. Shame on you. What a dirty way to do business. I don't care what your original excuse was. This is not how you treat buyers, ever. I think your entire account should be suspended for at least thirty days, giving you time to reevaluate how you want to treat your buyers.
Oh, and as for Amazon doubling the cost of postage, you do realize the package is supposed to be to it's destination by a certain date? If the price is too high you go somewhere else to print the postage and hope it gets there in time or hope the buyer doesn't complain.
Seller_LAigNSQBmElpV
Got a new one this morning. Got to love the fact that Amazon says the competitive price is nearly 3 times our price! We are a bit higher than those listed on Amazon, because we charge shipping. When you go to the Pricing Health page, there is No Reference Price. But somehow even with a competitive price 3 times ours, and ours being within spitting distance of others on the site, we are somehow being unfair in our pricing.
Seller_QlMDM5BE78tA6
You were not penalized with the loss of a shipping discount, there is no such thing. If you shipped it out when you promised you would, you would have been able to purchase slower (cheaper) shipping. By the next day Amazon figured that the only way to get the item to the buyer by your promised delivery date, you had to purchase a faster (more expensive) shipping option.
