Account is at risk of deactivation
hello dear brothers I Received mail from Amazon to risk deactivate by my account . cause I want to sell some brands, but right now I want to become normal my account I will never sell brands on amazon pleas help me it is from last two months that time I was new in amazon help me pleas.
1 reply
Maya_Amazon
Hi @Seller_9M3nCbU75sxAE,
This is Maya from Seller Forum Community.
To help you better manage your account health, we've created the Account Health Rating (AHR). The AHR indicates your selling account’s risk of deactivation due to non-compliance with certain Amazon selling policies.
If your AHR is yellow ("At Risk", based on a score of 100-199), your account is at risk of deactivation.
To obtain and maintain a "Healthy" account, we encourage you to avoid policy violations, and if they happen, to address all violations listed on your Account Health page in a timely manner, prioritizing those with the greatest severity.
I can see that you have already submitted requested documents. In this case, I advise you to check the Performance notification to have more information on why the document was not accepted.
If you can't resolve this violation, we advise you to check our policies, identify the root cause of the issue and apply preventative steps on how you can avoid this kind of infraction in the future.
Maya
