Units Lost During Warehouse Transfer
Amazon has lost 80 units during the warehouse transfer. However, in spite of the several followups along with supporting documents and warehouse transfer screen shots, Amazon still has not agreed to reimburse the cost of the lost units or even agree to accept the issue. In each of the followups, first Amazon came back with a response, " no inventory discrepancy found". However, after providing them with all the evidence along with detailed explanation, Amazon representative made a commitment to escalate the issue to the warehouse management team. However, the final outcome was always no response from the warehouse team or they simply combine the new case id to the already opened case id, the one that is pending for their feedback for the last several months.
Please see the two case ids for your reference. ID 17992574931 & ID 17054536931.
Amazon Moderators please escalate the issue to the correct team to provide an issue resolution.
Units Lost During Warehouse Transfer
Amazon has lost 80 units during the warehouse transfer. However, in spite of the several followups along with supporting documents and warehouse transfer screen shots, Amazon still has not agreed to reimburse the cost of the lost units or even agree to accept the issue. In each of the followups, first Amazon came back with a response, " no inventory discrepancy found". However, after providing them with all the evidence along with detailed explanation, Amazon representative made a commitment to escalate the issue to the warehouse management team. However, the final outcome was always no response from the warehouse team or they simply combine the new case id to the already opened case id, the one that is pending for their feedback for the last several months.
Please see the two case ids for your reference. ID 17992574931 & ID 17054536931.
Amazon Moderators please escalate the issue to the correct team to provide an issue resolution.
4 replies
Seller_YlDobF9mdeyqK
god bless you . same happened to me .and eventually they recovered 80% of the lost units. rebursed me for the rest that never came back. I AM sure the staff at the warehouse did not do their job
Jameson_Amazon
Thank you for reaching out about this, @Seller_G7vkB5VBI0lav!
I have escalated this situation internally for further review. Someone from that escalation team may reach out to you, so please keep an eye on your case log for any potential correspondences. I will also be sure to let you know once I hear any updates on my end.
In the meantime, please let me know if you have any additional questions!
All the best,
Jameson
