Selling Policies and Seller Code of Conduct (attempting to damage or abuse another seller)
Selling Policies and Seller Code of Conduct (attempting to damage or abuse another seller),
we never do any attempting to damage or abuse another seller behavior, we also don't know what to make sure which asin make this problem. we have call ,Also the representative do not know on which product i receive this.
Selling Policies and Seller Code of Conduct (attempting to damage or abuse another seller)
Selling Policies and Seller Code of Conduct (attempting to damage or abuse another seller),
we never do any attempting to damage or abuse another seller behavior, we also don't know what to make sure which asin make this problem. we have call ,Also the representative do not know on which product i receive this.
2 replies
Seller_LImVvUWeyiCfQ
I assume you're account has been deactivated. Only you know what you've done. Well, Amazon knows too, but they're not going to spell it out for you.
Read through the Selling policies and seller code of conduct. Unless you can figure out the reason, there's no way to appeal.
Atlas_Amazon
Hello @Seller_JwxXOAN3cykjV
Thank you for the information provided regarding the issues you have been seeing. I understand that our team has concerns regarding the activity that has been ongoing for your account. To resolve this, you will need to investigate the activity to determine where the issue may have occurred. Our team will look to see in the information submitted that you understand where the issue occurred and have a plan to prevent it from being a continued concern.
What information have you attempted to provide as of now? When investigating issues related to potential abuse involving another seller, these are examples that you will want to consider:
- Provide accurate information to Amazon and our customers at all times
- Act fairly and not misuse Amazon’s features or services
- Not attempt to damage or abuse another seller, their listings or ratings
- Not attempt to influence customers’ ratings, feedback, and reviews
- Not send unsolicited or inappropriate communications
- Not contact customers except through Buyer-Seller Messaging
- Not attempt to circumvent the Amazon sales process
Be sure to thoroughly investigate all aspects of the activity on the account. Do you have any employees or assistants for the operation of the account? If so, have you attempted to communicate with them regarding the issues that have been seen? We would encourage you to provide more information regarding what you have seen so we can better understand your situation.
Any other updates or details you have should be provided to this thread for continued support.
Best,
Atlas
