Pricing errors keep on coming again and again
We have been facing an issue with our pricing for the last 2 months.
We get 4-5 emails every day saying our listings have been deactivated due to potential pricing errors. We have connected with seller support over and over again and
every time, they say the same thing- set min and max prices for your listings- which we have done every time an error occurs.
Ideally, once you’ve set the max and min prices for your listings, the error should resolve but even after so many updates, we are still getting these errors. We’ve genuinely failed to understand the issue here and the seller support is of no use. They haven’t helped in any way which is again a huge disappointment.
If anyone has faced such an issue before or if anyone has any idea how to resolve this? We’re all ears.
Looking forward to your suggestions.
Pricing errors keep on coming again and again
We have been facing an issue with our pricing for the last 2 months.
We get 4-5 emails every day saying our listings have been deactivated due to potential pricing errors. We have connected with seller support over and over again and
every time, they say the same thing- set min and max prices for your listings- which we have done every time an error occurs.
Ideally, once you’ve set the max and min prices for your listings, the error should resolve but even after so many updates, we are still getting these errors. We’ve genuinely failed to understand the issue here and the seller support is of no use. They haven’t helped in any way which is again a huge disappointment.
If anyone has faced such an issue before or if anyone has any idea how to resolve this? We’re all ears.
Looking forward to your suggestions.
1 reply
Seller_gaR4ylpxJBYwc
Sometimes with bulk orders or similar offers, if the minimum price with offer goes below the set price, the pricing error comes. Please check if something like that is happening. Most common is bulk discount offer.