DEACTIVATED: New age verification requirement for Dietary Supplements?
Our listing has been deactivated for 12 days so far. The initial request for compliance stated we needed to provide a COA. Our Certificate of Authenticity was already sent in an approved, never the less we complied and sent it again to show our compliance.
Now we just received notification that our product requires age verification? [CASE 15968336111] ASIN: B094X8CTM8
"The purpose of this rule is to classify diet pills and dietary supplements for muscle building/weight loss for age verification in the state of NY per NY GBL 391-OO"
Amazon does not provide any tools to add age verification to our listing. Our product may help with exercise, but it is not a weight loss supplement or muscle building supplement directly, only indirectly if the consumer find an energy supplement to help train.
DEACTIVATED: New age verification requirement for Dietary Supplements?
Our listing has been deactivated for 12 days so far. The initial request for compliance stated we needed to provide a COA. Our Certificate of Authenticity was already sent in an approved, never the less we complied and sent it again to show our compliance.
Now we just received notification that our product requires age verification? [CASE 15968336111] ASIN: B094X8CTM8
"The purpose of this rule is to classify diet pills and dietary supplements for muscle building/weight loss for age verification in the state of NY per NY GBL 391-OO"
Amazon does not provide any tools to add age verification to our listing. Our product may help with exercise, but it is not a weight loss supplement or muscle building supplement directly, only indirectly if the consumer find an energy supplement to help train.
4 replies
JiAlex_Amazon
Hello @Seller_VN860yRuhxeU1!
My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. At this moment, Unfortunately, the team won't always provide a lot of information around these decisions as the processes are extremely confidential.
According to response provided on Case ending 6111, your product needs to meet the requirements according to the age verification in the state of NY per NY GBL § 391-OO. Our advice will be for you to review the information of the legislation and make sure you meet all the requirements.
If you can confirm your product does not need to meet these requirements, or does not belong to this category, please provide documentation confirming.
Here are some help pages, related to this topic that may guide you:
Selling restrictions on safety risk products
Any assistance, don’t hesitate to reach out our support channel.
Regards,
JiAlex
