Critical Technical Issue: Customers Unable to Place Orders – Immediate Help Needed
I am facing a critical technical issue on my Amazon seller account (Brand: Printality). Since the last 5 days, none of my listings are allowing customers to place orders. The Buy Box is visible, but as soon as a buyer clicks on “Buy Now”, an error appears saying “Oops! It's rush hour and traffic is piling up on that page...”. I have received zero orders since this started, resulting in major daily financial losses. I have already tried clearing cache, switching browsers and devices, and rechecking my listings. My GST was recently reactivated and I have already resubmitted it successfully, so I suspect it could be related to this. I have contacted Seller Support multiple times but haven’t received a proper resolution. I am extremely frustrated now. I request you to please escalate this to the technical or GST compliance team and raise a Trouble Ticket (TT) from your end so I can also speak to the concerned team. Please treat this as urgent — my business is suffering badly and I need immediate help.
Critical Technical Issue: Customers Unable to Place Orders – Immediate Help Needed
I am facing a critical technical issue on my Amazon seller account (Brand: Printality). Since the last 5 days, none of my listings are allowing customers to place orders. The Buy Box is visible, but as soon as a buyer clicks on “Buy Now”, an error appears saying “Oops! It's rush hour and traffic is piling up on that page...”. I have received zero orders since this started, resulting in major daily financial losses. I have already tried clearing cache, switching browsers and devices, and rechecking my listings. My GST was recently reactivated and I have already resubmitted it successfully, so I suspect it could be related to this. I have contacted Seller Support multiple times but haven’t received a proper resolution. I am extremely frustrated now. I request you to please escalate this to the technical or GST compliance team and raise a Trouble Ticket (TT) from your end so I can also speak to the concerned team. Please treat this as urgent — my business is suffering badly and I need immediate help.