Question About Charge – Already Downgraded from Professional Plan
Hello,
I saw a charge of $74.81 on my seller account, and I believe it may be for the Professional Selling Plan.
However, I already downgraded to the Individual Plan, so I’m not sure why I was still charged.
Could you please check my account and confirm what the charge is for? If it was for the Professional Plan after my downgrade, I would like to request a refund.
Thank you for your help!
Question About Charge – Already Downgraded from Professional Plan
Hello,
I saw a charge of $74.81 on my seller account, and I believe it may be for the Professional Selling Plan.
However, I already downgraded to the Individual Plan, so I’m not sure why I was still charged.
Could you please check my account and confirm what the charge is for? If it was for the Professional Plan after my downgrade, I would like to request a refund.
Thank you for your help!
1 reply
Connor_Amazon
Hi @Seller_iOE8MrG8BpCmj
Connor from Amazon here, thank you for reaching out to us.
I've reviewed your account charges, and it looks like that the $74.81 fee is related to account adjustments due to carrier shipping charges.
Have you tried reaching out to seller support already? They can provide detailed report on the fee breakdown. Once you contact seller support, you are welcome to share the case ID here with me so that I can track it and escalate it if needed.
Please let us know if you need anything else while support is working on this for you.
Best regards,
Connor
