They ordered it yesterday, the 9th of July and I shipped it the 9th of July. I had until today to ship out but didn't wait that long as I try to do same day if possible. Now, before she's even received it, she started a return stating that it arrived too late. It will be there in plenty of time within the window timeframe Amazon promised based on when I ship. How can someone return something when it just shipped yesterday and obviously not there yet? I obviously feel like this is buyers remorse but what are my options as I'll now have to pay shipping both ways, or will I get refunded for that if it shows up within the window since she chose "item arrived too late" ... I've just had a few of these recently and they're big Wawona tents so not cheap to ship. Thank you friends!